Customer Receptionist for Autoklinik in Gotland

Do you share our passion for cars and enjoy varied days filled with teamwork and extensive customer contact? Then you might be the person we are looking for! Your Role with Us As a Customer Service Representative, you will assist our customers when they have sustained damage to their vehicle. You will welcome them and ensure they receive the best possible service. You will answer phone calls, schedule appointments, receive and hand over vehicles, conduct damage assessments, create damage estimates in the Cabas system, and invoice customers. The role also includes communication with insurance companies and suppliers via phone and email. We Are Looking For We seek someone who enjoys providing excellent service and is eager to help develop the business forward. You thrive on customer interactions and are willing to go the extra mile to ensure our customers are satisfied. No two days are the same with us, which means a flexible approach is preferred, and we appreciate your willingness to suggest and test new ideas. We also expect you to collaborate easily with your colleagues and support each other to ensure the work functions as smoothly as possible. We are looking for someone with an interest in and preferably knowledge of cars. We place great importance on your personal qualities and would like to see that you have a strong commitment to what you do, as well as a curiosity to learn new things. Requirements - B driver's license (manual transmission) - Proficient in Swedish, both spoken and written - Documented experience with computer use and digital tools. Meritorious - At least one (1) year of experience in a previous service role - Experience in the automotive industry or work in a repair shop - Knowledge of the Cabas system is an advantage. Workplace: Visby Working Hours: Monday to Friday, daytime We actively manage our recruitment processes and fill positions on an ongoing basis. Therefore, do not hesitate to submit your application. We look forward to hearing from you! Autoklinik Gotland, part of Ryds Bilglas, is a modern repair shop that was established in 2015 as Gotlands Plåt & Billack AB in Visby. We service and repair all brands, as well as repair and paint insurance damages. Today, we are a close-knit team of 15 people who help and support each other. We offer a workplace with freedom under responsibility where you can grow in your role alongside us. Autoklinik was founded to provide a smoother repair shop experience for car owners in Sweden. Regardless of the car brand or model, Autoklinik offers damage assessments and repairs for metal and plastic damages, as well as painting. Always with a focus on simplicity, quality, and quick service. Handing in your car for repairs should not be complicated. At Autoklinik, a seamless customer experience is at the center – from damage assessment to contact with the insurance company and the actual repair. The focus is on creating a simple, inviting, and safe feeling, from when the customer books an appointment on the website to the reception at the workshops.