Are you looking to be a key link in a growing wholesale business and contribute to creating satisfied customers every day? At Mechanum, we offer a fast-paced work environment, development opportunities, and a strong team spirit. We are now seeking a committed and structured Customer Coordinator for our wholesale department in Mölndal!
At Mechanum, we work with original spare parts for some of the market's leading car brands. As a Customer Coordinator, you will be the spider in the web between sales, warehouse, and customers - focusing on handling returns and complaints. Your ability to maintain order, collaborate, and deliver high-quality service is crucial to ensuring our customers have a smooth and professional experience.
Your Responsibilities
• Handle and follow up on returns and complaints
• Coordinate between warehouse, sales staff, and customers
• Ensure issues are resolved quickly, accurately, and with a smile
• Contribute to creating effective routines and a great work atmosphere
We Are Looking for Someone Who...
• Is service-oriented, positive, and thrives in a dynamic environment
• Has an eye for detail and enjoys creating structure
• Communicates and collaborates easily with both colleagues and customers
• Takes initiative, is solution-focused, and sees opportunities in challenges
• Has an administrative flair and enjoys managing multiple tasks
Requirements
• Experience in customer service or administration
• Good computer skills and comfortable with digital tools
• Swedish and English proficiency in speech and writing
Preferred Qualifications
• Driving license (B-class) is an advantage
• Experience in the automotive industry is a plus - but your attitude is most important!
About Mechanum: Mechanum is an authorized car workshop that since 2008 has actively worked to change customers' perception of our industry by offering car service and damage repair at a quality and service level you've never experienced before. We are currently authorized for 15 brands. Mechanum has strong owners with long-term ambitions. To succeed, we need to recruit meticulous, service-oriented, and innovative people to our business.
Some of the benefits we offer include:
• Staff discount
• Gym and Hotel discounts
• Wellness allowance
• Corporate massage
• Free car wash
The position is full-time at Mechanum's head office in Mölndal, starting by agreement. A 6-month probationary period will be applied.
Application Deadline: 28/11–25. Selection will be ongoing, and the position may be filled before the final application date.
Welcome to apply!
Have questions about the position? Contact Michael Grönberg via
[email protected] or 031–340 01 18