About this role
The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our primary goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transport.
Åby Prison is an open facility located in a picturesque environment in Gunsta, just outside Uppsala. The prison accommodates 60 male clients. Inmates are offered employment opportunities in simple woodworking, kitchen work, outdoor labor, service tasks, as well as studies and program interventions. The facility currently has 45 employees who work together to ensure community safety and reduce recidivism.
Read more about our operations:
https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/anstalten-aby/#verksamhet
**JOB DESCRIPTION**
As a client case officer, you will be responsible for handling clients' legal matters. The work involves investigation, preparation for decision-making, and some decision-making in accordance with applicable regulations. Together with the probation inspector, you will maintain and develop the legal work and participate in legal forums. The client case officer is also responsible for mentoring probation officers in their role as contact persons, as well as for quality assurance of clients' enforcement plans.
**QUALIFICATIONS**
To succeed in the role of client case officer, it is important that you have a structured and organized approach to your work. You plan and execute your tasks efficiently, even under high workloads or temporary assignments. You are flexible and can easily adapt to changing circumstances, seeing opportunities in changes. As a person, you are secure, stable, and able to distinguish between personal and professional matters. It is important for you to always act in accordance with decisions made, policies, and guidelines. You are pedagogical and have a clear communication style, adapting the way you convey information to the recipient to ensure your message is understood.
For us, it is essential that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in people's willingness and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great importance on personal suitability.
**Requirements:**
- Experience in case handling within state, municipality, or county council
- Ability to express oneself well in spoken and written Swedish
- Good computer skills
- Academic degree (e.g., law, social work, social sciences) or other education combined with relevant work experience deemed suitable by the employer
**Meritorious:**
- Experience in case handling within the correctional system
- Good knowledge of administrative law
- Relevant language skills
**OTHER INFORMATION**
The Swedish Prison and Probation Service has chosen to remove the personal letter requirement and replaced it with selection questions relevant to the position. The answers to the selection questions and your CV will determine if you qualify to proceed in the process.
To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you uphold democratic values and the governmental principles that apply to the operations of the Swedish Prison and Probation Service.
Certain positions are classified for security purposes, and a security assessment with a background check will be conducted before a hiring decision is made. For some security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security assessment at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/
The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/
Individual salary setting applies.
A probationary period may be implemented.
The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.
To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the advertisement.
We kindly but firmly request no direct contact from staffing and recruitment companies or salespeople of recruitment advertisements. The Swedish Prison and Probation Service has contracted agreements.