IT Technician for IT Procurement at Trafikverket!
As an IT Technician in IT Procurement at Trafikverket, you will help facilitate daily life for residents and businesses across Sweden by contributing to the infrastructure of the future.
Work Tasks
We need to strengthen our IT procurement team and are looking for someone who wants to work with our 5 engaged and positive colleagues. We work on IT procurement matters related to workplace equipment from contracted suppliers. The role includes lifecycle management of equipment for administrative and operational workplaces. Lifecycle management involves forecasting, follow-up, and registry maintenance. We also work with our order portal where you will answer product selection questions, maintain standard assortments, and manage special orders. Some product testing and evaluations may also be involved.
A typical day might include:
Working in our case management system handling order-related issues, reviewing incoming orders to ensure they meet established guidelines. You'll update product information in the order portal, track delivery status, maintain equipment registers, and participate in forums with our suppliers. In our lifecycle management work, you'll have near-daily contact with users for follow-up and will plan and initiate computer replacements. We maintain close dialogue with other IT workplace area actors to optimize operations and you will participate in development and improvement work to automate simpler tasks and routines.
Qualifications
Who are you?
• Detailed and structured
• Helpful and enjoys collaborating with colleagues
• Strong problem-solving skills
• Easily adaptable and can work constructively while maintaining composure in new circumstances
We are seeking candidates who:
• Have experience with IT user support
• Have experience working in case management systems (e.g., Remedy ITSM)
• Have worked with IT product lifecycle management
• Have strong MS Excel skills
• Have excellent Swedish language skills (spoken and written)
Preferred additional experience:
• IT procurement work
• Experience in public sector operations
At Trafikverket, you'll help develop Sweden using modern and innovative solutions. We are in an exciting transformation, fully leveraging digitalization's potential. We seek to adapt our competence, working methods, and organization in line with ongoing developments.
We believe diversity and a mix of different experiences, backgrounds, and perspectives create the best foundation for a discrimination-free workplace where everyone feels comfortable and performs their best.