Are you longing for a developing and inspiring everyday work environment? Do you have IT skills that can help others simplify their lives? We are currently looking for a person with a great interest in IT and a sense of service! With us, you'll have the chance to challenge your skills and contribute groundbreaking solutions 🧠
Job Description
We are now seeking an engaged and solution-oriented support technician for Telenor's technical helpdesk within the Networks business area in Karlskrona. In this role, you will provide technical support for both mobile and fixed network solutions directly to our customers, as well as function as 2nd line support for internal company departments.
The position demands high requirements for your analytical ability and problem-solving competence. You will become part of a competent and tight-knit team of approximately 20 employees, where collaboration and service spirit are in focus.
Our technical customer service is staffed 24/7, every day of the week. The work therefore involves a combination of daytime, shift work, and on-call duty after completed introduction.
Who We Are Seeking
We are looking for someone who is helpful, solution-oriented, and has an analytical approach. You are a confident and responsible person with a genuine interest in new technology. We believe you are change-ready, receptive, and have a strong desire to develop - both in your professional role and together with the team.
You are motivated by delivering high-quality work and see the value in being part of a competent and collaborative team. To succeed in the role, it is important that you are a team player who enjoys taking on technical challenges and is driven to find solutions to complex problems.
We Prefer Candidates Who Have:
* Comprehensive knowledge of computers and peripheral equipment
* Ability to work irregular hours
* Very good skills in Swedish and English, both spoken and written
* Complete high school diploma
Meriting Knowledge Includes:
* Cisco
* Routing
* Switching
* Firewall filtering
* Port authentication (802.1x)
* VPN tunnels and clients
* Wireless networks and WAN connections
About Experis
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