Do you have experience in service and a genuine interest in IT – and want to grow further in the field? At Axfood IT, you will have the opportunity to develop and be challenged in a role as IT support at one of the largest companies in the Nordic grocery retail sector.
About the position
This is a full-time consulting assignment lasting for 6 months, with a good chance of extension. The assignment period will serve as a mutual trial period where you, as a consultant, have the same security as an employee. A consulting assignment is a great way to test various roles, build connections, and enhance a competitive CV.
About the company
Axfood is one of the largest players in the Nordic grocery retail sector, with stores such as Hemköp and Willys. The IT organization currently consists of approximately 200 employees divided between development and delivery. Axfood is a company that is at the forefront of technology and continuously challenges itself to lead in digitalization to ensure the most satisfied customers in the market.
Responsibilities
In the role of IT support at Axfood IT, you will provide support to the company’s stores, warehouses, and offices on a wide range of IT-related issues. This can involve everything from user and access requests to troubleshooting technical equipment, applications, and system support in both office and operational environments. You play a crucial role in ensuring that daily IT functions operate smoothly and efficiently for the entire organization. You will be responsible for incoming cases, primarily received via phone, which are then registered in the case management system. You will support both employees and users in their IT environments, which means you will encounter a variety of issues related to Office 365, Windows, Active Directory, and SAP. At the beginning of your employment, you will receive comprehensive training in systems and working methods.
Education, experience, and personal qualities
• Completed upper secondary education, preferably with a technical/IT focus
• Interest in IT
• Proficient in Swedish and English, both spoken and written
• Experience working in a grocery store is an advantage
To fit in this role, we believe you have a strong sense of service and are accustomed to handling stressful situations calmly and methodically. Furthermore, you are meticulous and have an eye for detail. In this role, you will provide support both via phone and email, so you should feel comfortable reaching out and communicating with new people. Additionally, you should enjoy working in a team and solving problems, both independently and collaboratively.
Additional information
Start: Immediately Location: Torsplan, Stockholm Working hours: Office hours Scope: Full-time Salary: According to agreement
We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the advertisement once enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.
Do you have questions? Feel free to reach out!
[email protected]
010-171 47 10
We recommend that you submit your application promptly as we are conducting ongoing selection.
Welcome with your application!
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