Inside Sales Representative at Dafo Brand

Are you a driven person looking for a new challenge in sales support and coordination? Now you have the chance to become part of Dafo Brand - a family-oriented company that truly cares about its employees and offers great opportunities for growth. As an inside sales representative, you'll have a varied role with many internal and external contact points, and a workplace where community and well-being are at the center. Does this sound like something for you? Then we'd love to hear from you! The position will begin as a consultant assignment via The Place, with very good chances of being directly employed by Dafo in the long term. Desired start date is immediate. About the Role As an inside sales representative, you have a key role in Dafo's service operations and contribute directly to the company's success and customer satisfaction. Your main task is to provide professional service and support to Dafo's customers, focusing on both your own and the department's sales targets. In this role, you are responsible for your own sales budget, actively working with both new and existing customers to drive sales and create long-term relationships. You will also handle incoming calls and inquiries, follow up on service deviations, and prepare quotes. We are looking for someone who is driven and responsible and passionate about delivering a high service level. Primary Responsibilities • Manage customer contact primarily via phone and email, and occasionally in the office, providing information about products, services, and prices. • Actively work on sales for both cold and warm customers based on joint and individual sales goals. • Prepare quotes and register sales orders in the Dynamics365 business system, document other matters, and update contacts in the CRM system. • Collaborate with other departments to provide first-class service to the company's customers. Who We Believe You Are To succeed and excel in the role, we believe you are a positive, solution-oriented, and meticulous person who likes order and structure. You are motivated by delivering top-tier service, energized by meeting people, and understand the importance of good communication. You are goal-oriented and have the ability to see what needs to be done, take ownership, and feel great responsibility for your tasks. Furthermore, we see you as an open and flexible person who enjoys working both independently and together with others. Qualifications • Several years of experience in similar tasks or roles: sales, order handling, customer service, coordination, and administration. • Good knowledge of the Office package, Excel, and some experience with CRM systems. • Speaks and writes Swedish fluently and has proficiency in English, both spoken and written. • Basic knowledge of SBA (systematic fire protection work) • Experience working with individual sales goals and budget is meritorious. • Previous experience in the fire or safety industry is meritorious. Note! A background check will be conducted on the final candidate. About Dafo Brand Dafo Brand AB is a Swedish-owned family company with 100 years of industry experience. Today, they are one of the market's largest suppliers of fire protection and rescue equipment. In addition to selling and servicing quality products, they offer maintenance, training, risk inventory, documentation, and SBA. They are the leading supplier to fire departments in Sweden and the country's largest supplier of fixed extinguishing systems. The company's headquarters are located in Tyresö, just south of Stockholm. They have over 80 resellers with installation and service capacity throughout Sweden and a large international network. With 190 employees, of whom 90 work at the headquarters in Stockholm, they have an annual turnover of approximately 450 million SEK. Scope and Location You will initially be employed as a consultant via The Place, with a good opportunity for extension or permanent employment at Dafo Brand. The position is full-time with working hours: 8-17 Mon-Thu and 8-15 on Fridays. You will be based at Dafo's office at Vindkraftsvägen 8 in Tyresö. Fixed salary and benefits including a generous wellness allowance, reduced working hours, and 30 vacation days. Note! A background check on the final candidate will be conducted. The Place – Where happy work happens Does this sound interesting and you still want to apply for the job? Great – the person who lands this position will also become part of The Place! As an employee of The Place, you are offered a competence network, mentorship, and secure terms. At The Place, you have a Worklife Partner interested in following and developing your work life over time.