About this role
We are looking for someone who has:
• Strategic thinking, good collaborative skills, and a high sense of responsibility. These qualities are important as the role involves working at the corporate level and requires a holistic perspective, as well as the ability to contribute to joint initiatives across several business areas.
• Experience in troubleshooting and support within IT infrastructure.
• Good knowledge of Windows OS (client/server).
• Experience in network administration and protocols (TCP/IP, firewalls, switches), primarily Fortinet.
• Familiarity with working in ticket management systems.
• Good communication skills in Swedish and English.
• A valid driver's license (Category B).
• A secondary education in IT or equivalent experience.
Your responsibilities may include:
• Troubleshooting and supporting servers, hypervisors (VMware, Hyper-V), networks, printers, and peripheral equipment.
• Development and administration of Azure infrastructure.
• Development, administration, and configuration of Windows Server systems.
• Management of Active Directory, DNS, DHCP, and network components.
• Development, configuration, and troubleshooting of the Fortinet full stack.
• Work in ticket management systems such as ServiceDesk Pro or ServiceNow.
• Collaboration with colleagues and users – in both Swedish and English.
• Advising on OT and implementing certain structural requirements from the business.
• Assistance and support in M&A processes.
• Development and administration of backup systems, such as Veeam or Barracuda.
• Management of SQL servers / database administration.
• License management for related systems such as Fortinet, Barracuda, Microsoft Server.
If you have the following qualifications, it is a merit:
• Certifications such as CompTIA A+, MCSA/MCSE, CCNA, NSE.
• Experience/Certification in Microsoft 365, Azure AD, and cloud services.
• Knowledge of ITIL processes and structured troubleshooting.
• Experience with security solutions such as Windows Defender, Azure patch management, Azure ARC.
• Knowledge of MacOS, Linux, or other operating systems.
• Previous work in service desk or 2nd/3rd line support.
• Experience with PowerShell or other scripting languages.
About Troax Troax Group was founded in 1955 in Hillerstorp, Småland, and is today the leading global supplier of area protection for indoor use within the market sectors of Machine Protection, Storage, and Warehousing. Troax's mission is to develop high-quality and innovative safety solutions that protect people, property, and processes. Troax has evolved into a successful publicly listed international group with 1,100 employees in 45 countries. Troax offers you the opportunity to work in multinational teams in a corporate culture that encourages collaboration and knowledge sharing.
Our offer to you For us, a pleasant work environment, work-life balance, and the well-being of our employees are also important. Therefore, you will have access to flexible working hours, collective agreements, and a good insurance package with pension contributions.
Additional information: In this recruitment, Troax collaborates with FollowU.
For more information about the position, please call Lasse Nilsson at FollowU. 0709-881400
We welcome your application today! We apply continuous selection, so the position may be filled before the application deadline.