Group Leader with Responsibility for Operations and Service - Top-Class Retail Environment

About Avarn Security Avarn Security is a company with significant societal commitment. We contribute around the clock, year-round, to a safer society. We live by our core values of Responsibility - Care - Collaboration. These form the basis of our work and help us reach our vision of "world-class security and accountability". Do you want to contribute to a safer society in the areas where we operate? Your Responsibilities As a Group Leader in one of the Nordic region's most visited commercial areas, with over 20 million annual visitors, you will be part of a cohesive and professional team consisting of colleagues, customer group leaders (CGL), and operations manager (OM). Together, you will be responsible for ensuring high-quality and efficient operations for our client. Upon starting the position, you will undergo a comprehensive introduction covering both operational and administrative tasks, with a particular focus on how our group leaders operate in commercial environments and in close collaboration with the client's organization. The position involves comprehensive responsibility for the site and consists of two main parts: operational responsibility in the field and administrative responsibility related to security and service. The role includes direct reporting to the operations manager. This is a permanent full-time position (with a 6-month probationary period) with day/evening work hours. Qualifications You are expected to maintain a high service level towards the client's personnel, suppliers, and visitors, where professional interaction and good communication skills are crucial. Given the large number of visitors, strong language skills are of great importance. You should be able to approach each individual with commitment, respect, and a solution-oriented approach. Your role is central to the client's operations, and you are expected to deliver service according to the established service concept for the area. We are seeking candidates with high personal integrity, natural authority, and the ability to act independently. Initially, you will receive support and guidance from experienced CGL colleagues and the operations manager, which requires strong collaboration and communication skills. To qualify for the position, you must meet the following basic requirements: • Valid security guard training (VU1+VU2) • Experience in similar service-related roles in a personnel-intensive environment • Fluent Swedish in speech and writing • Computer proficiency - Office suite • Previous experience in writing instructions • Good English in speech and writing Additional experience in leadership and/or coordination is also meritorious. Furthermore, you need to be non-criminal*, drug-free, have stable finances, good health and physical fitness, and have high school education or equivalent qualification to be employed at Avarn Security. * All personnel at an authorized security company must be approved upon review of law-abidingness, civic reliability, and overall suitability. Application Information Welcome to apply for the position through our system (not via email), where you will attach your CV and answer a few selection questions. Application deadline: 2025-11-25. Selection tests will be applied as part of the recruitment process. You will receive more information via email, so keep an eye on your inbox. Selection will be conducted on an ongoing basis. Our Offer We are the complete security actor in the market, which enables us to be industry leaders for our clients and provides excellent development opportunities for our employees. You will be an important representative for the public and our clients. Therefore, it is crucial for us to create an inclusive work environment where all 8,000 of our employees feel that responsibility, care, and collaboration are promoted. We take workplace environment seriously and work on continuous improvements. We apply salary setting according to collective agreements. Avarn Security is committed to ensuring you have a secure life situation and sustainability in your work life. Therefore, all new employees are offered a free one-year insurance solution including, among other things, health and accident insurance, life insurance, and child and youth insurance. Avarn Security has achieved the Career Company distinction thanks to our strong commitment to employee satisfaction and development. By creating an inclusive and diversity-promoting corporate culture, Avarn Security gives its employees the opportunity to thrive and grow in their roles. The company values competence and offers continuous training, making us an attractive employer for those seeking an exciting career in the security industry.