Front Office/Education Coordinator

Safety & Navigation Group – where first-class service meets job satisfaction

Do you have an infectious smile, enjoy variety, and thrive best when you can bring order to your surroundings? Then you might be the person we are looking for in the role of Front Office / Training Coordinator at the Safety & Navigation Group in central Stockholm.

About Us

The Safety & Navigation Group trains approximately 250 individuals monthly in navigation, maritime safety, fire safety, and healthcare. Here, you will be part of a team with 12 full-time employees and around 40 part-time instructors. We are a workplace that values initiative and energy. If you have an idea for how we can make daily life a bit more fun – share it! Want to organize a social event or plan something enjoyable for the next gathering – go for it! Would you like to contribute content to our social media or find new ways to showcase what we do – we are all ears. We appreciate engagement, joy, and individuals who dare to take their own initiatives.

About the Role and Your Responsibilities

No two days are the same with us. One moment, you’re welcoming course participants with a warm greeting, and the next, you’re addressing an unexpected challenge with a calm smile. You are the hub of our operations – the one who creates energy, order, and a professional first impression for everyone who walks through the door.

As the Front Office / Training Coordinator, you will be responsible for ensuring everything runs smoothly in our training center:

• Welcome course participants and visitors with a warm and professional demeanor.
• Handle phone calls, emails, and inquiries with a solution-oriented and positive attitude.
• Ensure that the venues feel welcoming and that snacks, lunches, and materials are ready.
• Manage administrative tasks related to our training programs.
• Contribute to the smooth running of the day – even when plans change quickly.

Who Are You?

We are looking for someone with the right attitude – not necessarily extensive experience. You are someone who:

• Possesses energy, both in interactions with customers and among colleagues.
• Spreads joy and makes others feel comfortable.
• Can turn a challenging situation into a positive experience to provide the best experience for the customer.
• Can work in a structured and independent manner.
• Is meticulous and attentive, noticing what needs to be done before being asked.
• Enjoys dynamic days and adapting plans as necessary.

In short: you are a person who wants to make a difference and help others thrive.

We Offer

• A varied daily routine where you can develop, grow, and take responsibility.
• A committed team with strong cohesion.
• Good benefits, including a generous wellness allowance.
• A workplace where you feel at home – where energy, humor, and well-being are as important as structure and order.
• Work hours during weekdays.

Application

Does this sound like your next challenge? Send your CV and a short cover letter to [email protected] and mark your application as “Front Office.” Selection will take place on an ongoing basis, so don’t wait too long – we look forward to hearing from you. Want to make your application stand out? Include a brief video greeting of yourself, up to 30 seconds, telling us about you.