About this role
Forenede Service is part of the Danish Forenede Group and has been established in Sweden since 1998.
Forenede Service AB will soon become part of the Northclean group, whose goal is to build the leading corporate group in the Nordics within the industry by acquiring and developing the most well-established and successful companies from north to south.
Even after the acquisition, we will continue to operate as a large company with the spirit of a small family business, with quick decision-making and a strong focus on proximity to our customers and employees. In our company, every job is equally important, and we remain steadfast in our ambition to provide the best cleaning and window washing services.
Our core values—responsibility, commitment, and care—guide us in our daily work. We know that when we enjoy our work, we also perform better! As Operations Manager at Forenede Service, you will have overall responsibility for your department, which includes accountability for customer delivery, personnel management, and financial oversight.
You will ensure that contracts are adhered to and optimized, as well as maintain, develop, and create new customer relationships. You will liaise with suppliers and assist in bidding and sales processes. You will have daily responsibility for your team and create a favorable work environment where your employees thrive and develop, which in turn leads to satisfied customers.
You will be based at our office in Mölndal and will oversee the Gothenburg area.
This is a full-time position with working hours scheduled during the day.
Your responsibilities will include:
• Leading Team Leaders and Service Employees
• Ensuring compliance with quality requirements in contracts
• Conducting customer meetings
• Holding employee performance reviews
• Working on efficient scheduling
• Annual planning
• Planning and ensuring that departmental goals are met
• Monthly performance tracking against departmental goals
• Actively working on upselling
• Ensuring that the department meets applicable environmental and workplace safety requirements
About you:
We place great importance on personal qualities, and your leadership is crucial for fitting into this role. You need to be operationally close, service-oriented, proactive, and responsible, with strong verbal and written communication skills. We are looking for a humble and honest person who understands that good leadership is key to employee well-being.
Experience in the industry is advantageous but not a requirement—the most important thing is finding the right person.
A driver's license and computer proficiency are required to apply for the position.
Benefits:
As an employee of Forenede Service, there are excellent development opportunities for the right person. All employees are offered wellness benefits, and new hires receive training to ensure they have the right conditions for their new role.
A brand-new company car is included with the position.
Application:
We are conducting ongoing selection, so do not wait—submit your application today!