ISS is one of the world's largest service companies, and soon we'll be celebrating 80 years in Sweden! With over 6,500 employees across the country, from north to south, we deliver services that make a difference. We offer our customers everything from cleaning to technical services, catering, and workplace services. We create workplaces where people thrive, businesses grow, and sustainability is a matter of course – socially, environmentally, and commercially. Our employees are the heart of what we do – and crucial to ensuring our customers feel secure, seen, and that their workplaces flourish.
Floor Host at ISS – a Broad and Varied Service Role!
ISS is now seeking an engaged and service-oriented Floor Host for our customer in Östersund. This is a broad and varied role where you'll become an important part of daily workplace services – with responsibility for creating a welcoming, secure, and professional environment for both visitors and employees.
About the Role
As a Floor Host, you'll play a central role in ensuring the workplace runs smoothly from start to finish. The role combines both practical and administrative tasks, and is perfect for someone who enjoys variation and switching between different types of responsibilities.
Your primary responsibilities include:
• Receiving and welcoming visitors, managing visitor registration and access cards.
• Handling mail and delivery management, including internal distribution.
• Performing agreed-upon area rounds for the customer according to current agreements.
• Assisting with orders and administrative tasks, such as workspace allocation, personal lockers, meeting and conference services, access tags, and updating email lists.
• Performing daily cleaning and simple cleaning tasks in agreed areas to ensure a clean, pleasant, and welcoming environment.
• Supporting colleagues and contributing to a well-functioning and pleasant work environment.
A typical day might start with cleaning tasks and then transition to more administrative and customer-facing work. Therefore, we're seeking someone who enjoys an active role with great variety and appreciates switching between different types of responsibilities.
Who Are We Looking For?
We're seeking candidates with experience in one or more of the following areas: reception, conference, hotel, caretaking, cleaning, retail, or other service-related activities. You should have a high school education, good computer skills, and preferably experience with basic IT or caretaking tasks.
As a person, you are:
• Service-oriented – you see what needs to be done and take initiative.
• Social and attentive – you interact with people with warmth and professionalism.
• Responsible and solution-oriented – you enjoy finding practical solutions and creating order.
• A team player – you like to collaborate and contribute to the team's positive atmosphere.
You express yourself well in Swedish and have good English skills, both spoken and written.
We Offer
You'll work closely with competent colleagues from whom you'll gain significant insights, as we value helping and developing each other. ISS's size and broad service offering contribute to excellent development opportunities, both nationally and globally. Our focus is on taking care of and developing our employees, because we believe that "People make places". ISS offers training and talent programs – all to ensure your engagement and professional growth.
We highly value diversity and inclusion. At ISS, all people are equally valuable and have the same rights and opportunities. Our employees reflect society's diversity, which is both a competitive advantage and an asset in our long-term sustainable work. Our inclusive corporate culture strengthens our employees, makes us more creative and productive, and creates a more attractive workplace.
Your Application
We hope we've piqued your interest! We look forward to your application, no later than 2025-12-07. We have an ongoing recruitment process and want to hire as soon as possible, considering potential notice periods. Please include your CV with your application; we do not wish to receive personal cover letters. Due to GDPR, we cannot accept applications via email.
We recruit based on competence, which means the process includes tests, interviews, and references. Background checks and security screenings may be conducted as per customer requirements. For any questions about the process, contact Mikael Åhrberg at
[email protected].
Warm welcome with your application!