Every year, the Swedish Social Insurance Agency makes 21 million decisions that impact people's lives and society as a whole. We disburse approximately 260 billion kronor annually. We are responsible for everyone's tax money. This is a significant responsibility. Therefore, we thoroughly examine each case, adhere to laws and regulations, provide information and guidance, care, and show compassion. This is a job for those who want to take responsibility. Welcome to the Swedish Social Insurance Agency.
You will be part of a team that works collaboratively towards shared goals. Here, your ability to work in a structured and efficient manner to drive your work forward is valued.
Investigations, analyses, and customer contact
As a claims investigator, you will be a state employee tasked with ensuring that the right person receives the right compensation at the right time. When working with care allowances, you will communicate with parents who have children in need of special care and supervision due to illness or disability. In your work with additional cost compensation, you will interact with individuals who may need assistance with extra costs for daily living due to a disability. In your role, you will make assessments through qualified investigations and analyses of documentation, primarily medical statements. You will then present proposals for decisions to designated decision-makers. Contact with individuals will occur via phone and in writing. You will gather information and collaborate with, among others, healthcare providers and municipalities. As a claims investigator, you will handle confidential information, which requires a high level of security awareness. Therefore, it is important that you possess a strong sense of security if you are to work with us.
This is a job for those who want to take responsibility.
We are looking for someone who:
• has a university degree or equivalent experience and qualifications
• is confident and trustworthy, even in challenging situations
• collaborates effectively with others to achieve common goals
• acts on their own initiative and takes responsibility for achieving good results
• has a systematic and meticulous approach to work
• can understand and analyze complex issues
• has strong communication skills, both verbally and in writing
• is proficient in using a computer as a work tool.
It is advantageous if you:
• have experience working towards set goals with good results
• have a solid understanding of how to professionally engage with people in various life situations.
We place great emphasis on your personal qualities.
Additional Information
A number of positions are available, permanent, full-time, with start dates according to agreement. A probationary period may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted as part of this recruitment process. Remote work options may be available if the work permits. In this recruitment, psychological tests may be used as part of the selection process. Tests will be conducted during the period of December 1-4. Location: Halmstad.
For candidates proceeding in the recruitment process, a digital recruitment seminar will be held on December 8 from 12:00 to 13:00.
Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs
Contact Persons
Manager: Bjonda Nepola, 010-111 32 01 (for questions about the position). HR Specialist: Hanna Granvik,
[email protected], 010-113 45 09 (for questions about the recruitment process). ST: Carolina Hörringsen, 010-112 20 53, Saco-S: Dafnie Lindström, 010-112 26 78, Seko: Eliza Grundström, 010-115 34 02.
Application
We welcome your application by November 30, 2025. Please upload your degree certificates, transcripts, and references along with your application.
If you have protected personal information or do not have access to Bank ID, please call the HR specialist named in the advertisement for assistance in submitting your application.
In everything we do, we will act based on the principle of the equal value of all people, legal security, and good service.