Insurance Investigator for Care Allowance

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes 21 million decisions that impact people's lives and the entire society. We distribute approximately 260 billion Swedish kronor annually. These are taxpayers' funds we are responsible for. This is a significant responsibility. Therefore, we delve into each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for those who want to take responsibility. Welcome to Försäkringskassan. You will become part of a team working together towards shared goals. Here, your ability to work systematically and efficiently to drive your work forward is valued. Effective Investigations and Professional Customer Contact As an insurance investigator, you are a government employee with the mission to investigate and ensure that the right person receives the right compensation at the right time. When working with care allowance, you contact parents of children with special care needs due to illness or disability. In your work, you make assessments through qualified investigations and analyses of documentation, primarily medical statements. You then present proposed decisions to be finalized by designated decision-makers. Contact with individuals occurs via phone and in writing. You gather information and collaborate with healthcare and municipal services. As an insurance investigator, you handle confidential information, which requires careful management. Therefore, it is crucial that you have a high level of security awareness. We are seeking several time-limited positions, which means you will handle a specific segment of tasks included in the Insurance Investigator role for Care Allowance. This is a job for those who want to take responsibility. We are looking for someone who: • Has a university degree or equivalent experience and qualifications • Is confident and trustworthy, even in challenging situations • Collaborates effectively with others to achieve common goals • Takes initiative and responsibility to achieve good results • Has a systematic and meticulous work approach • Can understand and analyze complex issues • Has excellent communication skills, both verbal and written • Is proficient in using a computer as a work tool It is advantageous if you: • Have experience conducting investigations and making decisions affecting individuals • Have experience working towards set goals with positive results • Can document during phone conversations on a computer • Have knowledge of professionally engaging with people in various life situations We place significant emphasis on personal characteristics. Additional Information Several positions, time-limited employment for 11 months starting no later than January 19, 2026, full-time. In line with Försäkringskassan's security guidelines, background checks will be conducted during this recruitment. Remote work is possible if the job allows. Work psychology tests may be used as part of the selection process. Work locations: Unspecified (any Försäkringskassan office). Want to learn more about Försäkringskassan as an employer? Visit fk.se/jobbahososs Contact Persons [Contact details as in original text] Application Welcome to submit your application by November 28, 2025. Please upload your diplomas, grades, and certificates with your application. If you have protected personal information or no access to bank-id, please call the HR specialist named in the advertisement for assistance in submitting your application. In everything we do, we will act based on the principle of equal human dignity, legal certainty, and provide good service.