Every year, Försäkringskassan makes 21 million decisions that impact people's lives and the entire society. We pay out approximately 260 billion kronor annually. These are taxpayer funds we are responsible for. It is a significant responsibility. Therefore, we delve into each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to Försäkringskassan.
As an insurance investigator, you work individually but are also part of a team where you exchange expertise. The team has shared production goals that you plan and follow up on together, but you also have individual goals.
Of the 300 people working with Insurance Affiliation, approximately 40 are located in Karlstad.
Investigations, Analyses, and Teamwork
As an insurance investigator, you have an important mission: to help citizens ensure the right person receives the right compensation at the right time. You provide the conditions for overview and security in all contacts with Försäkringskassan. Contact occurs via phone and in writing. In your work, you conduct qualified investigations and subsequently make decisions. Each individual has a unique situation that needs to be addressed according to their specific needs. As an Insurance Investigator, you handle confidential information, which requires high standards of proper handling. Therefore, it is important that those who work with us have a high level of security awareness.
When working with insurance affiliation, you will interact with citizens from around the world who have come to Sweden to settle or work. You investigate and decide whether individuals meet the conditions for being socially insured in Sweden. Your investigations and assessments can therefore have significant economic implications for the individual. You apply EU legislation, convention provisions, and national legislation. In your work, you will contact other Swedish authorities, such as the Swedish Tax Agency and the Migration Agency, as well as foreign authorities. As you handle large volumes of official documents and communicate with many people, you need to be able to speak and write Swedish fluently. We prefer candidates who are positive, unpretentious, and confident. We also value engagement in your assignment, the ability to see the big picture, and flexibility.
This is a job for those who want to take responsibility.
We are looking for someone who:
• Has a university degree or experiences and qualifications that can be considered equivalent
• Is stable and trustworthy
• Acts on own initiative and takes responsibility for high-quality results
• Has a systematic and thorough work approach
• Can understand and analyze complex issues
• Has good communication skills
• Collaborates effectively with others to achieve common goals
• Has good knowledge of English and Swedish
• Is computer-literate
It is meritorious if you:
• Have worked with qualified investigations and made decisions affecting individuals, preferably at a government agency
• Have knowledge of an additional language besides Swedish and English
We place great importance on your personal characteristics.
Additional Information
Approximately 5 full-time positions, with start date by arrangement. Probationary employment may be applicable. Försäkringskassan may conduct certain economic background checks before employment. Psychological testing may be used as part of the selection process.
Want to know more about Försäkringskassan as an employer? Visit fk.se/jobbahososs
Contact Persons
Manager: Anna Olsson 010-112 62 69 (for questions about the position). HR Specialist Dajana Rojas,
[email protected] 010-113 97 40 (for questions about the recruitment process). ST: Alma Mesic 010-111 84 26, Saco-S: Minja Mårtensson, 010-111 62 35, Seko: Johanna Grundström, 010-115 30 44.
Application
Welcome to submit your application by November 28. Please upload your diplomas, grades, and certificates when applying.
If you have protected personal information or no access to Bank-ID, contact the HR specialist named in the advertisement for assistance in submitting your application.
In all we do, we will act based on the principle of equal value for all people, legal certainty, and with good service.