About this role
Sundsvall Municipality is facing an important challenge – to activate its contingency plan and quickly secure transportation services for those with special needs. Our current provider has unexpectedly terminated their contract, which means we need to take over responsibility immediately. We are working intensively to transition in a safe and structured manner.
At the same time, we are in the process of a new procurement to create a long-term and sustainable solution. We want all citizens to know that we are doing everything we can to manage the situation in the best possible way.
We are seeking 20 employees for temporary positions in the Vehicle and Transport department. We are conducting ongoing recruitment for this process, which means that positions may be filled before the application deadline. The start date may change.
JOB DESCRIPTION
As a transportation driver, you will be responsible for safe and service-oriented transportation for passengers with special needs. You will drive specialized vehicles adapted for wheelchairs and other aids, and provide support during boarding and disembarking. The role means you will be the first point of contact for many passengers, making a professional and respectful approach crucial.
Service and Interaction
You create security and show respect in all encounters. Communication is adapted to individual needs, and the work requires patience, attentiveness, and the ability to engage with individuals with various disabilities. As a driver, you represent the organization and are its face to the public, which places high demands on friendliness and appropriate behavior.
Safety
You will follow routines for workplace safety and traffic safety, use technical aids such as lifts, ramps, or stair climbers when necessary, and work according to applicable laws and procurement requirements for transportation services.
Working hours vary between day, evening, weekend, and sometimes on-call shifts depending on the needs of the operation. You will collaborate closely with traffic managers, colleagues, the dispatch center, and sometimes staff at residences or facilities.
Main Responsibilities
• Drive transportation services and wheelchair transport using specialized vehicles.
• Assist passengers during boarding and disembarking, including handling aids.
• Ensure proper securing of wheelchairs, seat belts, and other safety systems.
• Transport passengers with various disabilities in a safe and respectful manner.
• Collaborate with traffic management regarding routes, delays, and deviations.
• Conduct daily checks of vehicles and safety equipment and document any faults.
• Handle simple documentation related to trips, such as travel lists and fault reporting.
• Work according to applicable laws, agreements, and internal guidelines.
QUALIFICATIONS
Mandatory Requirements
• B driver's license.
• Good knowledge of Swedish, both spoken and written.
• Excellent driving experience and good local knowledge.
• Good physical ability as the work can be ergonomically demanding (securing wheelchairs, handling ramps, aids, etc.).
Desirable Qualifications
• D driver's license and Certificate of Professional Competence (YKB).
• Experience in passenger transport, transportation services, or special public transport.
• Experience working with individuals with disabilities.
• CPR training or other relevant safety training.
Personal Attributes Required
• Service-oriented and accommodating in all customer interactions.
• Responsible, reliable, and structured.
• Good teamwork skills and comfortable working independently.
• Ability to handle stressful situations with calmness and professionalism.
• Empathetic and understands the needs and circumstances of different passengers.
For work involving these tasks, a criminal record extract is required. We recommend that you order your extract from the police's website via this link: https://polisen.se/tjanster-tillstand/belastningsregistret/digitalt-registerutdrag/
ADDITIONAL INFORMATION
Sundsvall Municipality is one of Northern Sweden's largest employers with around 8,000 employees and over 300 professions. Together, we fulfill one of society's most important missions: to create benefit and value for residents, businesses, and future generations. Regardless of the operation, we work towards the same goal: to be a great place to live, work, and thrive.
We are currently in an exciting phase of development. We are a pioneer in digital development and artificial intelligence, leading the work to create smart solutions for the future public sector.
Sundsvall plays a central role in the green transition in northern Sweden. We are convinced that the right places for this transition are here. As a municipality, we are preparing to grow by preparing land, creating new educational opportunities, marketing the municipality, and welcoming new residents from around the world.
Are you interested in learning more about Sundsvall? Visit www.sundsvall.se or if you want to know what it’s like to live and work in Sundsvall, you can read more at www.nykommun.se/kommun/sundsvall/
We strive for a drug-free work environment, and drug testing may occur during the hiring of new staff. We implement smoke-free working hours.
At Sundsvall Municipality, we embrace diversity and welcome employees from various backgrounds. We value the benefits that gender balance and diversity bring to our operations and work to ensure that our workplaces are accessible