Field Service Engineer ABB Robotics

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This position reports to: Service Operations Manager. Your role and responsibilities As a Field Service Engineer, you will perform service work in accordance with ABB's quality standards and safety guidelines. You will collaborate closely with both customers and other ABB teams, acting as the technical hub that delivers quality and meets customer service needs. The role is based in Västerås, and you will be responsible for providing routine maintenance and technical support on-site or remotely. • Your tasks include troubleshooting, repairs, customer support, and preventive maintenance on our robotic systems. • You will troubleshoot equipment and provide recommendations to prevent future issues. • You will build and maintain strong customer relationships, assess customer needs, and provide specialist support and solutions. You will identify opportunities for the development of new service offerings, equipment, and methods. • You share ABB's core values regarding safety and integrity, meaning you take responsibility for your own actions while also feeling accountable for your colleagues and the business. • In your multifaceted job, you will handle both urgent and planned assignments within the robotics service area. You will engage in everything from corrective and preventive maintenance to production monitoring, programming, and commissioning. • The position includes on-call duties and travel. Your background • We consider it an advantage if you have post-secondary education with a technical focus, or equivalent professional experience. • You have experience reading electrical diagrams, mechanical drawings, and manuals. You have experience/knowledge of various vision systems. • To fit the role, it is a significant advantage if you have worked with ABB robots and automation. • You have programming skills, e.g., Rapid or RobotStudio. • You hold a valid driver's license and enjoy traveling for work. • You have a strong safety mindset, are adaptable, collaborative, and solution-oriented. • You work well in a team but also independently and share ABB's values with a focus on integrity, respect, and innovation. • You are fluent in Swedish and English, both spoken and written. What we offer you We encourage you to take initiative, dare to challenge ideas, and drive your work forward. Here, you grow through meaningful work and lifelong learning, where we support you along the way. Every idea you share and every step you take contributes to something greater. More about us ABB’s Robotics and Discrete Automation business area is creating the future of flexible manufacturing with smart and collaborative machines. Within Robotics, we develop, manufacture, and market robots with associated control systems, software, arc welding products, conveyor systems, and motor packages. Through automation, ABB Robotics helps its customers improve productivity, quality, and safety in the workplace. Key customer segments within the division include manufacturing, automotive, pharmaceuticals, food & beverage, logistics, and electronics, among others. Recruiting manager Asta Thor +46 72 461 20 79 is happy to answer your questions about the position. Union representatives - Sveriges Ingenjörer: Pia Sandström, +4672 525 90 30; Ledarna: Lenny Larsson, +4621-32 85 47; Unionen: Roger L. Gustavsson, +4621-32 90 97. Other inquiries can be directed to Talent Partner Matilda Engman +46 72 461 21 92. We kindly ask for no direct contact from staffing and recruitment agencies or sellers of additional job advertisements. We look forward to reading your application in PDF format. The application deadline is December 10. Please note that the interview process is ongoing, so apply now to secure your place in the recruitment process! Note that the hiring process at ABB Sweden includes a reference check, a drug test, and, for certain recruitments, an extended background check. Become part of something bigger. Here, we drive progress, take initiative, and move the world forward together. Run what runs the world. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.