Extra Receptionist & Booking – Sky Hotel Apartments & Vander Apartments
Position: Receptionist & Booking (Hourly Position)
Location: Linköping
We at Sky Hotel Apartments and Vander Apartments are seeking a service-oriented and solution-driven individual for our reception. This is an hourly position, and we are looking for someone who enjoys working in a dynamic environment where you will meet new people both over the phone and face-to-face. With us, you will be part of a wonderful team where you will play a crucial role in ensuring our guests have a fantastic experience during their stay.
Responsibilities:
As a receptionist and booker, you will be the first point of contact for our guests, both on the phone and in the reception. Your main tasks will include:
• Receiving and managing bookings through our booking system
• Providing guests with information about our apartments and services
• Welcoming guests during check-in and check-out and ensuring smooth check-in/check-out processes
• Handling payments and invoicing
• Answering questions and providing high-quality service via phone and email
• Managing any complaints and resolving problems quickly and efficiently
• Working in a team with other reception staff and property colleagues
• Assisting with administrative tasks and other occasional duties during certain periods
We are looking for someone who:
• Has previous experience working in reception or customer service (advantageous)
• Is solution-oriented and able to handle stressful situations professionally
• Has good technical understanding, preferably experience with booking and computer systems
• Is communicative, service-minded, and enjoys meeting new people
• Speaks and writes Swedish and English fluently, other languages are a plus
• Has a B driver's license
• Possesses good patience and a positive attitude, even in challenging situations
• Can work independently but also as part of a team
We offer:
• Hourly positions in a varied and enjoyable work environment where you meet people from around the world
• A flexible work environment where we work closely together as a team
• Opportunity to develop skills in the hotel and property industry
• A workplace where service and quality are always the focus
Application:
Send your application with CV and cover letter via email to
[email protected] no later than 4/12. Mark your application "Extra Receptionist & Booking Sky Hotel Apartments & Vander Apartments".
Warm welcome to apply!