Part-time Store Associate for Sefina Pawnshop in Borås!

Do you want to help shape the future of pawn banking? Sefina Pawn Bank is now looking for individuals who want to join us on our exciting journey to become the best in Europe at providing fair and simple pawn loans. We offer our customers sustainable borrowing without the risk of falling into financial trouble, and we see the demand for our services increasing in these times. At Sefina, we value and lend against watches, jewelry, art, and valuable items every day. Therefore, our store employees hold the title of pawn loan specialists. **Why choose Sefina Pawn Bank?** As part of our team, you will have the opportunity to make a real difference for our customers while developing in a dynamic and positive work environment. Our core values – collaboration, flexibility, and responsibility – permeate everything we do. **Your Responsibilities** As a pawn loan specialist at Sefina, you will be an important part of our team. Your main responsibilities will include valuing and lending against valuable items (everything from watches to jewelry and art), customer service, sales, and administration. Additionally, you will work on preparing auctions, conducting inventories, reporting, and participating in development projects. As a pawn loan specialist, you are the face of Sefina and meet a large number of customers daily, both in-store and digitally. You are responsible for ensuring that customers' valuable items are valued and lent against correctly and stored with the utmost care and security. At Sefina Pawn Bank, we always put the customer first and are aware that our customers may be in sensitive situations. Your ability to handle each interaction with discretion and respect is crucial for a positive customer experience. As a pawn loan specialist, you will help create satisfied customers every day. **We are looking for someone who is:** - **Customer-focused:** You are passionate about helping others and building long-lasting relationships. - **Collaborative:** You thrive in a team environment and contribute to a positive workplace. - **Flexible:** You are adaptable, solution-oriented, and can work varying hours. - **Responsible:** You are meticulous, organized, and take ownership of your tasks. To work with us, you need to be over 18 years old and have completed your upper secondary education. Since customer service is always a priority, it is important that you have experience working in retail, reception, banking, or similar roles, and are passionate about providing exceptional service. It is a significant advantage if you have cash handling experience and have worked with the common valuable items found in our stores. However, the most important thing is that you have a strong interest in, for example, gold, jewelry, and watches, and want to learn more. To quickly acclimate to the job, good computer skills, experience with the Office suite, and the ability to learn new things are essential. You should have a good understanding of finance and numbers, as well as fluency in both Swedish and English. Additional language skills are a plus. **Important Information about the Role** This is a general temporary position starting as soon as possible and ongoing as needed. In this role, you will support our store in Borås. Working hours will be scheduled based on the store's opening hours, and you need to be available to work during the day, evenings, and on holidays. In this role, you will receive an hourly wage that is partly based on your experience and skills. Additionally, vacation pay will be included. Our recruitment process consists of interviews, tests, reference checks, and a potential background check. We believe it is important for you to have the chance to show who you are during the process while getting to know us at Sefina. **We Offer** We offer you a unique opportunity to develop in a dynamic and positive work environment. With us, you will help shape the future of pawn banking. As part of our team, you will work with unique items, enhance your skills, and contribute to a sustainable future. We provide training and career opportunities, good benefits, and wonderful colleagues. Are you ready to become a part of our team? Submit your application today!