Are you interested in health, healthcare, and rehabilitation? Would you like to combine administrative work in reception with fitting and advising on orthopedic products in-store? Are you a service-oriented person with a passion for excellent customer service and sales? Welcome to apply!
About UsOttobock Care Sweden AB is one of Sweden's largest orthopedic technology businesses with clinics in 20 locations across Sweden, forming part of Ottobock, a world-leading provider of orthopedic technology. We receive patients via referral as well as private individuals needing prostheses, orthoses, seating aids, orthopedic shoes, or insoles. Through our unique collaborations with medical personnel, patients, relatives, user organizations, and suppliers, our ambition is to offer the market's best possible comprehensive solution for our patients and customers. We aim to create conditions for an active life, and wherever you find us, we share the same mission: We help people maintain or regain their mobility. Ottobock Care in Uppsala consists of a store and reception area, a patient clinic, and a production department. We are a team of 11 employees where everyone contributes their expertise and commitment to developing the business.
About the PositionThe Dispatch Manager role consists of two parts. The first part involves tasks in our reception, which means staffing our switchboard, receiving all incoming calls, and working administratively with referral management, scheduling, and invoicing. Periodically, there is high workload requiring you to be able and enjoy handling multiple tasks simultaneously while maintaining service and quality.
The second part involves sales in our store, with a focus on guiding our customers. Other store-related tasks include cash management, purchasing, and inventory management. You will also handle goods reception as needed.
We OfferThe Dispatch Manager role is rewarding and varied, and you will work with committed colleagues to make a positive difference for our fellow humans. You will be part of a team of orthopedic engineers, orthopedic technicians, physiotherapists, and dispatch managers with extensive experience.
The position is a permanent full-time employment located in Uppsala. Working hours according to local work time agreement, daytime. Start date by arrangement. We have a collective agreement, which means you are covered by collectively bargained insurance.
We offer a comprehensive benefits package including an annual bonus according to our bonus policy, wellness allowance, staff discounts on existing company products, and vacation rights according to vacation ladder.
About YouTo thrive in this role, we believe you have a genuine interest in health and healthcare and working with people. A requirement is excellent computer skills, experience and/or education in administration. It is meritorious if you have knowledge of the Office package and retail sales. Similarly, if you have a healthcare or wellness education background.
To thrive and succeed in the role, you are a service-oriented person who always puts the customer first. You are passionate about administration and sales and have a strong drive in what you undertake. You take responsibility for your tasks, drive processes forward, and ensure their completion. You work proactively and independently and have the ability to translate ideas into practical action. At the same time, you remain calm, stable, and controlled even in stressful situations, focusing on what is important.
You are clear and engaged in your communication – you find it easy to make yourself understood while actively listening to others. You are flexible and positive about changes. When circumstances change, you adapt quickly and see opportunities in the changes.
ApplicationDeadline for application is 2025-12-31.
If you have questions about the position, please contact Business Manager Carolin Andreasson,
[email protected], +46 72-080 64 60.
The selection process is ongoing, and the position may be filled before the above date.
Please visit our websites for more information: www.ottobockcare.se | www.ottobock.se
We strive to be an inclusive workplace, free from discrimination regardless of where in our organization you work. We encourage diversity and allow people to have different experiences, expressions, and perspectives. Diversity leads to innovation, and we believe it develops our corporate culture and way of working for the better.
We conduct standardized and equivalent recruitment processes. All applicants are assessed fairly without regard to gender, gender identity or expression, ethnic origin, religion or other belief, disability, sexual orientation, age, or any other characteristic protected by applicable law.