Are you a technically curious leader who thrives on responsibility and wants to help shape the future of operational environments? At Generic, you'll combine your interest in technology and structure with the opportunity to lead an engaged team in an environment where safety, quality, and development are in focus.
As Technical Operations Team Lead, you'll become a key player in Generic's journey towards a more modern platform architecture – with the freedom to influence, space to grow, and close collaboration with both colleagues and management.
About the Position
Professionals Nord is seeking a Technical Operations Team Lead on behalf of Generic. This is a direct recruitment, which means the recruitment process will be handled by Professionals Nord, and you will be employed directly by Generic.
We Offer
Mission-critical technology that saves lives – with people at the center at Generic!
Generic combines responsible engineering with a flat, quickly-acting organization. At Generic, you'll see the results of your work, take ownership, and develop.
Generic is a team where everyone is heard. They value open discussions, direct communication, and the best ideas winning. Decisions are made close to the problem. You'll have the mandate to act and influence. Work with both existing infrastructure and new system and cloud projects.
The entire company meets twice a year to build culture and enjoy each other's company. Generic believes it's important and smart that everyone knows everyone!
Responsibilities
As Technical Operations Team Lead, you'll have holistic responsibility for Generic's operational environment and lead the team's daily work while working operationally with troubleshooting, configuration, and improvements. You'll function as a link between technology and management, coordinating efforts and following up on projects. The role combines strategic responsibility with practical work, including developing the platform, strengthening security, and improving infrastructure efficiency and robustness.
Example responsibilities:
• Act as team lead within the operations team
• Drive planned projects, follow up on deliveries, and report to CTO
• Contribute to modernizing technologies and increasing system robustness
• Strengthen security through proactive and strategic choices
• Help minimize impact during potential operational disruptions
The position is located in Luleå and surrounding areas. Generic believes in the power of local collaboration and values office presence, but also offers flexibility with partial remote work options. You will report to and closely collaborate with Generic's CTO Fredrik.
We're Looking For Someone Who:
We believe personal qualities are crucial for how well you'll thrive in the role at Generic. To succeed, we seek someone with natural leadership and an ability to get others to collaborate towards common goals. You have a structured work approach and enjoy having oversight and responsibility, while not hesitating to roll up your sleeves when needed.
Your analytical ability and technical interest allow you to quickly understand complex systems and find solutions that are both sustainable and efficient. You communicate clearly, whether explaining technical details to colleagues or reporting to management. Most importantly, you value an open climate where knowledge is shared and where lack of ego and collaboration are natural parts of everyday life.
Expected Experience:
• Experience in technical operations leadership
• College education in IT, technology, or equivalent experience
• Strong communication skills and experience collaborating with both technicians and decision-makers
• Analytical and structured, with ability to prioritize and drive work forward
• Independent problem solver using documentation, AI, and support channels effectively
• Good understanding of operations, networks, and security
Meritorious Experiences:
• Docker/Kubernetes
• Virtualization (primarily VMware)
• Linux (operations and troubleshooting)
• Networks and firewalls
• DevOps tools (CI/CD, DX)
Requirements:
• Good communication skills in Swedish and English
START: Immediately
SCOPE: Full-time
CITY: Luleå
SELECTION: Ongoing
CONTACT: Alma Jonsson /
[email protected]
Apply for the position by clicking "apply" below. We'll review applications on an ongoing basis and may have moved forward with candidates before the ad closes. You can also create a user and upload your CV and cover letter. Unfortunately, we do not accept applications via email, but if you have questions about the position, please contact
[email protected]
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