Quality and Investigation Unit Manager

Gävle Municipality offers interesting and challenging jobs with great opportunities for personal growth. In the coastal city of Gävle, you'll be close to nature, culture, and experiences. Do you want to help shape Gävle's future? We're now seeking those who want to make Gävle even better together with us! Welfare Gävle's employees make Gävle safer for children, youth, and the elderly, people with disabilities, and individuals in vulnerable situations. We also work to create the best conditions for adult learning and personal development. We offer future-oriented professions that both challenge and develop, and you'll work on truly important matters. Together, we make Gävle safer! This exciting position is located in the Investigation Unit of Welfare Gävle. Do you want to lead a qualified team working to develop and ensure quality in our operations? Are you a present and receptive leader with the drive to move work forward? Then you might be the one we're looking for! JOB RESPONSIBILITIES About the Role As Head of Quality and Evaluation, you'll have strategic and operational responsibility for leading and developing a unit consisting of investigators, experts in SAS, MAS, MAR, and NAD, and leading the welfare quality team. You will play a key role in ensuring that our work maintains high quality, is evidence-based, and contributes to the development of operations and core activities. You will report to the Operations Manager and be part of the management team, contributing to an overall perspective and collaboration across unit boundaries. Your Mission • Lead, support, and develop highly competent employees in investigation and quality. • Ensure that the unit's work is coordinated, goal-oriented, and contributes to the organization's overall objectives. • Drive development work in quality assurance, follow-up, and evaluation. • Be a present manager who creates conditions for dialogue, participation, and job satisfaction. • Collaborate internally and externally with other actors and functions. The role of unit manager is broad, focusing on quality and investigation, so it's important that you are accustomed to collaborating with different professions and operations. You are a present manager who is involved in daily work and provides support to your employees in both strategic and operational matters. As a unit manager, you are expected to drive development so that the unit and department become an even more proactive and close support to core operations. You are responsible within the unit for employees, finances, and work environment. Inspiring, clarifying direction, and being receptive to new opportunities and solutions are prerequisites for success. You will create good conditions for skills development and active employee participation that leads to results, development, and a good work environment. You will also have close cooperation with other managers within the department, sector, and external contacts to enable high-quality delivery. You will be part of the department's extended management team. QUALIFICATIONS We Are Seeking Someone Who • Has relevant university education, preferably in social sciences, social work, law, healthcare, or equivalent background. • Previous leadership experience and documented experience in leading qualified employees and development work. • Documented experience in quality and investigation work • Experience working in public administration To Thrive and Succeed in the Role, We Believe You Are Someone Who • Is confident in your leadership, receptive, and able to create engagement and trust. • Has good understanding of quality work, evaluation, and analysis. • Is structured, strategic, and able to see the big picture. • Can delegate tasks and provide advice, support, and development opportunities for your employees. We Offer • A meaningful assignment where you can make an impact. • A competent and engaged team. • Opportunity to develop both the organization and yourself as a leader. • A workplace that values cooperation, transparency, and quality. ADDITIONAL INFORMATION To ensure the quality of the recruitment process in Gävle Municipality and enable good communication with applicants, we ask you to submit your application digitally via Visma Recruit, not by email or paper format. If you have a protected identity, please contact the recruiting manager and do not submit your application digitally. Gävle Municipality has a decision on the right to full-time employment, which means that permanent employees can request that the position be a full-time employment. This request should be accommodated within six months, earliest calculated from the first day of employment. To have the right to full-time employment met, you may need to perform tasks other than those normally included in your employment. Gävle Municipality belongs to the Finnish administrative area. If you therefore, in addition to our other compet