Elgiganten Karlskoga is Seeking a Service Advisor. Are You Our Next Giant?

Elgiganten is Sweden's leading retailer of home electronics, appliances, and kitchen equipment. We currently have nearly 3,400 employees and a total of 170 Phonehouse stores and warehouses across the country. As an Elgiganten employee, you are part of something much larger, with operations encompassing several key functions such as warehouses, stores, e-commerce, Nordic central warehouse, and customer service. Join us and be part of our success! Do you love contributing to an amazing customer experience? We are now seeking a Service Advisor who delivers world-class service and is passionate about taking care of our customers in the best possible way! Working at Elgiganten is both fun, challenging, and dynamic. It's not just our shared interest in what we sell that binds us together. Here you'll find people with a genuine desire to help others discover the joy in the magical world of technology. In this role, you'll also have the opportunity to influence our customers' perception of us. Your Role as Service Advisor As a Service Advisor, you will work in the Operations area, which consists of cashier, warehouse, support, and merchandising. It's a varied role where you will work on multiple tasks, making a difference with your skills and being an important part of our success. A significant part of your day will focus on creating the best possible customer experience - you'll simply be a star in customer care. In addition to being responsible for payment, assisting with service tasks, product logistics, and warranty matters, you'll also ensure that our customers can easily shop and take home the right product. By optimizing the in-store shopping experience and ensuring satisfied customers, we can reach our goals. The ability to solve problems along the way is another crucial part of the role. You will gain foundational knowledge across all Operations areas, providing great flexibility in your daily work. Who Are You? As a Service Advisor at Elgiganten, your personal qualities and motivation are the most important factors. You love meeting customers, achieving your goals, and of course, having fun while doing it! We believe you: • Always keep the customer in focus and are driven to provide personalized service to every visitor • Have a genuine sense of service and love working with people • Learn quickly and have a desire to develop • Are committed, responsible, and want to do your best • Enjoy organization and like creating structure An interest in the products and services we sell is a significant advantage, but we will provide you with the necessary knowledge and training during your introduction, all to help you succeed and enjoy working with us. Who Are We? Our culture is important to us, and our values permeate everything we do. We are now seeking a colleague who wants to be part of our community and, like us, is driven by and shares our values: Win Together, Play Together, Grow Together, and be Different Together. At Elgiganten, we believe our differences make us stronger, and our cohesion is a strength. We employ driven individuals with a great interest in both our customers and each other. Those who see opportunities, enjoy rapid changes, and are motivated to contribute to positive results usually thrive with us. These are energetic people who can naturally take initiative and want to develop. Development with Us Our goal is to become the best employer in the industry, and we believe we'll get there through good leadership. At Elgiganten, a good leader creates engagement, job satisfaction, and motivated employees. Development and internal training are areas we've chosen to invest in, including training in product knowledge, customer interactions, and leadership programs. Elgiganten Offers: • Contractual salary and pension • Generous bonus agreement • Benefits including wellness and employee purchases • Internal training program for employees and leaders • Excellent career opportunities Additional Information: Employment Type: Permanent with initial probationary period Scope: 80% - working hours include evenings and weekends Start Date: By agreement Application Deadline: 2025-12-10 At Elgiganten, we strive for diversity and welcome all applicants, regardless of gender, age, or ethnic background. Please note that we use tests and background checks as part of our recruitment process. We look forward to your application! Register your CV and apply for the position by clicking the link.