Aftermarket Manager for Authorized Car Dealership

Are you a business-driven leader with a passion for service, customer satisfaction, and technical quality? We are currently seeking an Aftermarket Manager for a well-known player in the automotive industry – a role where you will have the opportunity to lead, develop, and influence the entire aftermarket business. **About the Position** As the Aftermarket Manager, you will have overall responsibility for the performance, quality, and customer experience of the workshop and parts operations. You will lead a dedicated team of technicians, customer service representatives, and parts personnel, ensuring that the operations run efficiently with a focus on customer satisfaction, profitability, and sustainable work processes. You will work both operationally and strategically – from optimizing daily flows to developing long-term business plans and improvement initiatives. The role involves close collaboration with the management team and plays a crucial role in the company's ongoing growth. **Your Main Responsibilities:** - Lead and develop staff in the workshop and parts department - Ensure high customer satisfaction and professional service - Be responsible for budget, results, and key performance indicators within the aftermarket - Work on process improvements, quality assurance, and workplace environment - Contribute to driving sales and loyalty in the aftermarket - Collaborate with suppliers and internal functions **We Are Looking For Someone Who:** - Has several years of leadership experience in the aftermarket, preferably within the automotive, transport, or machinery industries - Possesses a good understanding of workshop operations, customer service, and business processes - Is a clear and engaging leader with the ability to inspire others - Has strong IT skills and experience working with industry-specific systems - Is analytical, structured, and enjoys a role with significant responsibility **What We Offer:** - A central and developing role in a stable and growing organization - The opportunity to influence and put your stamp on the aftermarket work - A committed team with strong team spirit - Competitive conditions and good development opportunities Do you want to drive the future of the aftermarket? Welcome with your application – selection is ongoing!