Operations Planner

Lilja & Co is a cleaning and workplace service company based in Norrbotten, with origins dating back to 1963. Our operations are conducted by staff in the locations of Luleå, Piteå, Boden, and Kalix. Our clients include local, national, and international corporate customers as well as the private market. Lilja & Co is the partner for those who seek a flexible supplier with extensive experience, stable deliveries, and a personal commitment—what we call "Clean Personally." Our headquarters is located in Luleå, and the company currently employs approximately 140 staff members who provide daily service to our clients. Our intention is to continue developing in our markets. Lilja & Co is also supported by our sister company, Service Companiet. **Operations Planner** This is an investment in a new role designed to further develop and strengthen our operations. As an Operations Planner, you will play a central role in creating a well-planned, proactive, and quality-driven everyday environment for both employees and clients. The role will evolve over time, and you will have excellent opportunities to influence working methods and routines. **About the Position** As an Operations Planner, you will be part of our management team and work closely with Team Leaders and the Operations Manager. Together, you will be responsible for ensuring that daily operations run smoothly and that the right employees are in the right place at the right time. **Main Responsibilities** - Staffing planning and scheduling – create and optimize schedules in accordance with client assignments and resource needs. - Recruitment – participate in recruitment processes and manage employment contracts. - Time reporting and approval – ensure accurate time reports, support employees, and approve hours in our systems. - Administration – manage project reporting, documentation, key management, and vehicle administration. - External and internal communication – be part of the team that receives and follows up on orders, inquiries, and phone and email matters. - Operational support – assist management in daily operations with planning, prioritization, and problem-solving. **Who Are We Looking For?** We are looking for someone who is structured, solution-oriented, and enjoys working on continuous improvements to strengthen and develop the planning of our operations. You are unpretentious, independent, and have a knack for collaboration. Experience in staffing planning, scheduling, or coordinating roles within the service sector is an advantage. **What Do We Offer?** With us, you will become a key person in a stable, growing, and customer-oriented cleaning company. Here, you will have the opportunity to shape and develop working methods that make a real difference. The position is based at our office in Luleå.