Digitalization Coordinator for Social Services in Helsingborg

A good job today - a better city tomorrow. Do you want to make a difference? We need you! About the workplace In the city, the social services department is responsible for individual and family care. Our mission is to enable residents to become independent in life so they can take an active part in society. At the social services department in Helsingborg, we are on a continuous journey towards a more digital, smart, and efficient organization. We meet residents who need support and see that various forms of technology facilitate accessibility and also aid our colleagues in the department. As a Digitalization Coordinator, you will be part of a dedicated and skilled team within the department's staff. Here, you will join a team with various professional roles, including a digital strategist, system administrator, and system officer. The team also includes lawyers, investigators, operational controllers, various coordinator roles, and secretaries for the management board and committees. Together, we contribute to the social committee's mission to enable residents who need social support to become independent in life so they can take an active part in society. Job Responsibilities In the role of Digitalization Coordinator, you will be an important link between operations, technology, and strategy. You will: • Serve as a sounding board and advisor on issues related to digitalization, systems, hardware, and software • Participate in city-wide forums, such as the e-government forum • Implement new solutions, both technical systems and digital tools • Train employees and managers and contribute to increased digital maturity within the organization • Work with system administration and some administration related to digital tools • Identify needs, pinpoint areas for improvement, and contribute creative and cost-effective solutions • Optimize existing resources and ensure that technology is used effectively • Collaborate closely with operations and tailor support based on different needs and conditions • Contribute to development in line with the city's and department's strategic direction • Have an understanding of information security, data management, and GDPR (preferred) • Be part of the department's digital team, where we support each other, share knowledge, and find solutions together What We Offer We offer you a varied, responsible, and stimulating job with opportunities for personal development. The workplace is smoke-free and health-conscious. As an employee, you will receive a wellness allowance of 3000 SEK per year. Qualifications We are looking for someone who is genuinely curious about technology and people and enjoys simplifying the complex. You have a natural ability to build trust, meet people where they are, and help ensure that technology becomes a tool that facilitates work. We believe you are: • Helpful, unpretentious, and outgoing, yet possess integrity. • Calm, secure, and pedagogical, even when others feel stressed about new technology. • Flexible, service-oriented, and solution-focused. • Self-driven with the ability to manage processes, lead yourself, and involve the right people. • Proactive and see the big picture with a cost-conscious approach. • Interested in technology and motivated to find smart solutions. • Curious and quick to learn new systems and tools. Qualification Requirements • Post-secondary education or other training deemed equivalent by the employer • Good understanding of IT in general and the digital workplace • Ability to express yourself well in Swedish, both orally and in writing • Documented experience in data management and information security • Experience in conducting training or supporting others in technical matters • Knowledge of procurement, contracts, and experience from politically governed organizations is preferred We place great emphasis on personal suitability. Working in Helsingborg City Do you want to help create a better city together with the residents of Helsingborg? Then you should work in Helsingborg City. Here, you can use your creativity and drive to make life easier and safer for our residents, visitors, and businesses. Together with curious and helpful colleagues, you will make a difference in people's lives, both today and in the future. A good job today, a better city tomorrow. Here you can read more about what it is like to work in the city: https://helsingborg.se/arbete/sa-ar-det-att-jobba-i-staden/ Application Deadline: 2025-11-30 Employment Type: Permanent Scope: 100% Start Date: By agreement Number of Positions: 1 To ensure the quality of the recruitment process in Helsingborg City, we use the recruitment tool ReachMee. Therefore, we ask you to submit your application via ReachMee by clicking on the application link in the advertisement. Your application should include a CV and other relevant documents for the position, such as educational certificates or licenses. You will also be required to answer selection questions. If you are applying for a job and have protected personal information, please contact the recruiting manager in the advertisement who will guide you through a secure application process. You should not apply digitally via the application link. Union Representatives https://intranat.helsingborg.se/hr/samver