Digital Communicator with Agile Expertise

Do you want to work as a digital communicator with an important societal mission and help make pensions simpler? Do you have a strong commitment to creating an effective customer journey and guiding users correctly? Then you might be the one we are looking for! With us, you will work in an organization where communication is key. About the Job As a digital communicator, you will be part of a web team with three other digital communicators in the unit for digital communication, fund information, and sustainability. Your focus will be on creating effective and clear editorial content and UX/micro-copy that guides users correctly on the web and in our digital services. You will develop new content and manage existing content based on our messages and the requirements for digital accessibility. In the web editorial team, you will also have a product owner-like role where you are responsible for coordinating the agile work of the web editorial team and serve as a contact person for the rest of the organization. This role involves coordinating and prioritizing the activities of the web editorial team according to agile principles while also working operationally and tactically. We continuously aim to develop and improve our website and its services based on insights about users and their behaviors and needs. Therefore, you will collaborate with UX designers, SEO specialists, web analysts, and system developers. You will ensure that the content is aligned with the communication in the authority's other channels so that customers receive the same messages and information regardless of the channel. We place great importance on your ability to collaborate with other competencies and to transform complex information into simple and clear messages. To thrive in this role, we see that you enjoy writing guiding and clear texts that convey a message and engage different target groups. You are passionate about understanding and improving the digital customer journey, and guiding and assisting customers correctly motivates you. Making difficult texts comprehensible and easy to understand is something that excites you. An interest in working with web statistics and search engine optimization is also a plus. Your Profile We are looking for someone who has: - Relevant higher education or post-secondary education in digital communication, digital marketing, marketing communication, or equivalent that the employer can assess as relevant. - At least five years of experience working with web publishing and web content in a larger organization as a digital communicator, web editor, or equivalent roles relevant to the position. - Experience working according to agile methodologies such as Scrum or Kanban. - Excellent ability to communicate in Swedish, both spoken and written – you write quickly and make content understandable and clear with a sense for the target audience. - Good knowledge and experience working with plain language and digital accessibility according to accessibility web guidelines. - Experience coordinating or project managing work within an editorial team or similar, optimizing work processes, setting guidelines for priorities, or similar. - Experience providing support for set communication goals on a website and conducting ongoing follow-up and analysis of statistics. - Experience producing UX or microcopy for web services. It is advantageous if you have: - Basic knowledge of image editing software. - Experience writing SEO-optimized texts for digital channels and following up on web statistics and search engine optimization. - Experience with broad communication work within public sector organizations. - Knowledge in the area of social insurance or pensions. - Worked in an organization that applies the SAFe framework. For this role, it is important that you are proactive with good initiative and can deliver results of high quality, both independently and in a team, on time. You thrive in change and in an environment where work methods are constantly evolving. You are a team player who enjoys cross-functional collaboration and builds trust in interactions with others. You have the ability to plan both short-term and long-term, and to translate overarching goals and proposals into concrete tasks. You are accustomed to transforming complex information into simple and clear messages. As a digital communicator, you are also someone who looks beyond the immediate tasks and discovers, proposes, and implements improvement opportunities. You are curious, development-oriented, and willing to adapt as the organization evolves. Good knowledge of Swedish, both spoken and written, is a prerequisite for achieving good results. We place great emphasis on personal qualities in recruitment and suitability for the position. We Offer A government assignment that truly matters! A workplace where we prioritize a good balance between work and leisure for our employees. We offer flexible working hours and the opportunity to work partially from home. As a government employee, you also have good employment conditions and a benefits package that includes wellness allowances, additional days off, as well as favorable vacation and pension terms. Our office in Stockholm is centrally located in Hornstull, close to the subway. You can read more about our benefits and what it is like to work with us here. Good to Know The position is a permanent full-time employment with a six-month probationary period. The position is based in Stockholm. The employment may be subject to security classification. Your Application We work competency-based throughout the process and are committed to an inclusive, fair, objective, and candidate-friendly process.