Are you looking for a rewarding part-time job where you can make a difference? Do you enjoy working in support and have a solutions-oriented mindset? We welcome your application!
About the assignment
We are currently seeking driven and motivated employees for an assignment at the Swedish National Agency for Education - a valuable opportunity for you to contribute to the Swedish education system. You will be part of a team providing support for the digital national tests, which take place continuously throughout the year, except during the summer and Christmas holidays. As a support consultant, you will be a crucial link and help ensure the smooth execution of the tests by offering technical guidance to teachers and school staff.
This is a consultant assignment via Bemannia. The work will be conducted on-site at the Swedish National Agency for Education's offices in Solna Business Park during testing periods and at related times. The demand is highest in March, May, October, and November, while there is less need during the summer (no demand in July) and the Christmas holidays. Your working hours will vary, but they will generally be scheduled during office hours, Monday to Friday.
Your responsibilities
- Answer user guidance questions about the technical platform via phone to school staff during testing periods.
- Provide assistance with technical issues related to the digital testing platform based on manuals.
- Forward cases to other groups within the support chain as needed.
Your qualifications
- At least six (6) months of work experience in phone support.
- Completed (optional) upper secondary education or equivalent level.
- Fluent in Swedish, both spoken and written.
To thrive in this role, you should be service-oriented and pedagogical, resilient under stress, possess a solutions-oriented and flexible mindset, and have a good structure and attention to detail.
What we offer you
As a consultant at Bemannia, you will receive:
- Close contact with your consulting manager
- Opportunities for more exciting assignments
- Experience in educational environments where your skills make a difference
- Secure employment conditions
Read more about what it's like to be a consultant with us here: Working as a consultant via Bemannia.
About the application
Apply for the position by clicking "Apply" below. Please upload your CV in Word format and in Swedish. Selection and interviews are conducted on a rolling basis, and the position may be filled before the application deadline of November 17, 2025.
For general inquiries regarding your application or our recruitment process, you can reach the responsible recruiter during office hours at
[email protected] or at 08-122 00 450.
Bemannia is a publicly-owned and Swedish staffing and recruitment company that provides competent and qualified personnel through leasing, recruitment, and personnel contracts in Organization & Leadership, PR & Information, Marketing & Sales, Finance, Law, HR & Personnel, Property & Technology, IT & Data, and Office & Administration. Bemannia has framework agreements with most of Sweden's authorities and municipalities, their administrations, and companies. Bemannia is a member of Kompetensföretagen and is an authorized staffing and recruitment company, having collective agreements with Unionen, Akademikerna, SEKO, as well as LO and the Hotel and Restaurant Employees' Union. Bemannia is certified according to SS-EN ISO 9001:2015, Management system for quality, SS-EN ISO 14001:2015, Environmental management system - requirements and guidance, SS-ISO 45001:2018, Management system for occupational health and safety, and SS-ISO/IEC 27001:2013 Management system for information security.
The company's management has been active in the industry for 40 years.