Customer Support Global Complaints

Are you looking for a change? Or perhaps a new adventure? Do you want to develop both personally and professionally? If so, you will be pleased to hear that we at Foundever are currently seeking customer service agents. We hope you would like to work for a multinational company in an international environment with colleagues and clients from all over the world! **About the position:** In this role, you will be working as an English-speaking customer service agent for one of our clients, a rapidly growing international company in the e-finance sector. Your responsibilities will include assisting customers via phone and email with inquiries related to invoices, billing requests, refunds, and general support. However, the most important task is to provide customers with an excellent experience and leave them with a positive impression. To clarify, this position does not involve any sales. **For this position, we offer you:** - Competitive fixed monthly salary - Paid training - Performance bonus - Special discounts and offers with local restaurants, cafes, gyms, and more To ensure you have the best conditions to thrive and succeed with us at Foundever, we will also provide: - Career development opportunities - A modern, newly renovated, and centrally located office - An international working environment - Assistance with local administration, such as opening a bank account and immigration forms - Support from your Team Leader, HR, and wonderful colleagues! **Qualifications** To be successful in this role, you must have: - Native English language skills in both speaking and writing, along with conversational English skills - A desire to work in customer service - Good computer skills - Previous experience in customer service or general service is a plus, but not a requirement to apply. To thrive in this role and work environment, you should also possess strong communication skills, the ability to multitask, and see yourself as a team player who wants to develop personally and professionally. We hope you would like to work for a multinational company in an international environment with colleagues and clients from all over the world! Join our multicultural team now and submit your application!