Customer Success Manager with Logistics Experience 🚛🌍

We are seeking an engaged and solution-oriented Customer Success Manager for a consulting assignment at a rapidly growing tech company in transport and logistics. Here, you will have the opportunity to shape the future of digital logistics solutions and contribute to a more sustainable transport system. In this role, you will have a central position in the customer journey from onboarding to long-term partnership. You will be the customer's primary contact point and ensure they get maximum value from the platform. You will guide new customers through implementation, ensure a smooth start, and then build strong and long-lasting relationships. You will work closely with various parts of the organization, from product and sales to operations and management, and contribute valuable insights that shape future services and features. This role is ideal for someone who enjoys taking responsibility, building relationships, and solving problems before they arise. Scope Full-time, consulting assignment Location Lundby, Gothenburg Assignment Period November 17, 2025 – April 12, 2026 Your Profile • At least 5 years of experience in Customer Success or customer-facing roles • Experience in the logistics industry • Fluent in Swedish and English • Background in SaaS or technology is meritorious You will become part of an innovative company that combines technology, sustainability, and collaboration to transform an entire industry. Here, you will have the space to influence, grow, and contribute to something that truly makes a difference. Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our primary focus is on Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Despite being a relatively new player, we have already built trust with many of Sweden's largest companies and work both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies wanting to stay a step ahead in their recruitment.