Are you ready to take the next step in your career and become part of a well-known and growing company? Right now, Experis is seeking an engaged and proactive Customer Success Advisor for Telenor in Karlskrona! This is a role for someone who enjoys building relationships and likes to work creatively in a dynamic environment where you meet people every day!
What does the Customer Success Advisor role involve?
As a Customer Success Advisor, you will work in a team that daily supports Telenor's corporate customers over the phone, digital channels, or in person. Your role will be to develop strong customer relationships, create a high understanding of the customer's business, and deliver a world-class customer experience.
A key task is to work proactively, identifying potential and offering services that add significant value for the customer. A key to success is your ability to define and manage customer problems, either addressing them directly or efficiently managing them within the organization. You will be offered good development opportunities and are expected to actively seek information to expand your area of expertise and improve the assignment's conditions.
Who are we looking for?
For the Customer Success Advisor role, we are primarily seeking someone who is communicative and results-oriented, driven by taking own initiatives and working with people. To thrive in the role, you need to have a genuine interest in service, developing long-term customer relationships, and the ability to handle complex situations at a high pace. To get into the role as quickly as possible, previous experience in sales and service assignments in business-to-business is a significant plus. Your attitude is that the team comes before the individual and that we are better together.
We prefer that you have:
* Good knowledge of both Swedish and English
* A completed high school diploma
* Held positions with extensive customer contact
About Experis
Experis is a leading global IT/Tech consulting company with over 600 consultants on assignment in Sweden and 22,000 consultants worldwide. Through Experis, you gain access to a wide variety of exciting assignments with our interesting customers in both private and public sectors.
At Experis, you'll have a personal consultant manager and continuous skills development to keep up with new technology. Experis, part of ManpowerGroup, has a long-term sustainability effort (Working to change the world - ESG strategy) with the goal of helping to solve the skills shortage, particularly in IT resources.
We at Experis are a value-driven company, and everything we do is permeated by our values: People, Knowledge, and Innovation.
[The rest of the values and offerings section remains the same as in the original text]
Application
Does this sound interesting? Apply for the job today - selection is ongoing! We do not accept applications via email, but if you have questions, please contact Vilma Andersson at
[email protected].