Experience the Power of a Career-Changing Opportunity
Are you seeking your next professional challenge? We are a global technology and services leader that empowers the brands of the future. We help well-known brands — the ones you use daily — improve their businesses with technology and integrated solutions across over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you'll join our team of innovators powering brands in tech, finance, travel, fashion, healthcare, and more.
Career Growth and Personal Development
We provide comprehensive training, cutting-edge technologies, and continuous support to help you succeed. At Concentrix, real career and personal growth potential exists. In fact, approximately 80% of our managers and leaders have been promoted internally! We offer FREE Learning and Leadership Development programs designed to help you achieve your career vision.
Your Responsibilities:
- Respond appropriately to customer requests, providing necessary advice to guarantee satisfaction and maintain contractual SLAs
- Escalate potential service issues
- Collaborate with Supervisors/Mentors on specific projects as requested
Your Qualifications:
We welcome diverse talents who are curious and eager to learn. Your natural ability to help others and exceed customer expectations aligns perfectly with our mission.
Concentrix is ideal for candidates who:
- Are proficient or bilingual in Swedish with advanced English skills
- Have previous experience in a similar position and industry
- Possess basic sales skills, including upselling and cross-selling
- Are well-suited to a customer service environment
- Have working knowledge of IT platforms, equipment, and applications (Windows/MS Office)
We encourage you to apply even if you don't meet every requirement. We'll strive to find the right match for you.
Benefits:
- Part-time temporary contract: Monday-Friday 09:00 - 13:00
- Salary of 10,000 euros gross/year + up to 1,500 euros gross/year in bonuses
- Central Barcelona location
- Referral bonus opportunities
- Full paid training
- Career development programs and specialized courses
If this feels like your perfect career move, apply today and discover why over 440,000 professionals worldwide choose Concentrix!
Concentrix is an Equal Opportunity Employer
We are committed to equal employment opportunities and a discrimination-free work environment. Our recruitment practices are based solely on business needs, job requirements, and professional qualifications, without regard to protected characteristics.