About the Company
The company will be presented during the first interview along with the responsible recruiter.
Your Role
In this role, you will be a key person in the daily order-to-cash flow, working to ensure that logistics, orders, and deliveries operate smoothly. You will also analyze data related to customer order and complaint behaviors to identify improvements that enhance service and create cost savings.
As a link between Back Office, Sales, and Supply, you will help drive both daily operations and improvement projects that contribute to the development of more efficient processes.
Main Responsibilities
• Daily management of the operational flow within order to cash (e.g., order placement and adjustment of lead times)
• Monitoring and oversight of transport and delivery
• Coding and follow-up of invoices
• Handling and follow-up of complaints
• Analysis of customer behavior, order and complaint patterns, and implementation of optimizations
• Identification and implementation of cost savings within the order to cash flow
Your Profile
Requirements:
• Secondary education
• At least 3 years of experience in service-related and administrative work, such as customer support, back office, or equivalent
• Experience with SAP
Preferred:
• Experience with Salesforce
• Previous work in administration related to operations and logistics
Personal Attributes
We are looking for a driven and structured individual with a genuine interest in problem-solving and improvement work. You thrive in a communicative role and possess a natural sense of service, both in conversations and in your work with systems. With your analytical skills, you can quickly grasp complex flows, identify root causes, and find solutions that contribute to both efficiency and higher quality.
You are meticulous, resilient under stress, and accustomed to prioritizing multiple tasks without losing focus. With an eye for detail, you ensure that nothing falls through the cracks while maintaining a holistic perspective and focusing on solutions. If you also enjoy working with logistics, systems, and detective work to solve problems and improve processes, you will find this role very rewarding.
Start: At the turn of the year, considering any notice period
Scope: Full-time consultancy assignment until mid-September 2026, with very good chances of permanent employment
Location: Häggvik
Recruitment Process
In this recruitment process, the company collaborates with the consulting and recruitment firm Clevry. At Clevry, we believe that soft skills are just as important as hard skills. We apply ongoing selection, and the position may be filled before the application deadline. If you have any questions about the position or the process, please contact the responsible recruiter at
[email protected]. We warmly welcome your application today!
About Clevry
For over 30 years, Clevry has been at the forefront of a more soft skills-driven work life in talent acquisition, assessment, and advisory. We operate globally with clients, consultants, and candidates from North America to Singapore, with headquarters in Brighton, Stockholm, and Helsinki. Our 150 soft skills-certified recruiters, business psychologists, and experts are always at your service.
Feel free to follow us on LinkedIn Clevry Sweden.