Are You Ready to Develop a Commercial Organization on a Nordic Basis?
Do you thrive when you have the chance to develop a business and commercial organization on a Nordic basis? Are you skilled at structuring, organizing, and seeing commercial opportunities from a holistic perspective? Then the role of Commercial Excellence Specialist is for you! In this role, you'll act as the hub, connecting strategic commercial initiatives and packaging them for our markets. You'll use your analytical ability to always stay one step ahead and ensure that market-leading PostNord TPL continues to be the obvious choice for our customers. As a Commercial Excellence Specialist, you'll be based at our excellent headquarters in Solna and report to the Central Business Development Director.
You, We, and the Job
As a Commercial Excellence Specialist, you'll strengthen and develop our commercial teams to grow market-wise by providing tools, insights, and a structure that creates performance in areas such as CRM, market analysis, customer insights, and sales support. You'll have multiple responsibilities, including acting as a super-user for our CRM system, coordinating the annual customer survey (KVI), driving sales tool development, and creating materials for various industry events. You'll have the opportunity to work with some of the industry's sharpest competencies, and with the right attitude, there are excellent development opportunities throughout the PostNord Group. As a Commercial Excellence Specialist, you'll operate at the interface where data and best practices are transformed into concrete actions!
What You Will Do
- Act as Salesforce Super-user, creating dashboards and reports, ensuring data quality, onboarding, and acting as a requirements setter for system changes.
- Market Analysis: Create an easy-to-overview "market tracker" for key segments and develop monthly and quarterly analyses for regions.
- Lead Customer Survey (KVI): Design and conduct the annual survey, managing various tools, segmenting, analyzing results, and creating reports for insights at different levels.
- Commercial Development Insights: Responsible for updating pitch materials, tender documents, contract and offer templates, win/loss analyses, and ensuring a stringent fact base in a shared knowledge library.
- External Market Activity Project Management: Manage messaging, booth presence, lead handling, CRM follow-up, and ROI reporting.
- Go-to-market Support: Package concepts and solutions for regional teams to ensure a structured and unified message.
- Commercial Structure & Operational Support: Assist in planning sales conferences, quarterly reviews, and pipeline/forecast.
Who You Are
- Analytical: Motivated by understanding and improving your environment.
- Structured and Proactive: Work methodically with a clear goal and quickly identify root causes of emerging problems.
- Goal-oriented and Driven: It's not just about checking off to-dos, but how you get there and what you learn along the way.
- A True Team Player: To create real difference, others need to be involved and on board.
- Communicative: To ensure everyone understands what needs to be done, you always have a pedagogical intention in your communication.
What You Bring
- University degree in management, engineering, economics, technology, or equivalent.
- Around 2-3 years of experience in commercial roles (commercial excellence/operations) with high demands on analytical ability.
- Practical experience working with and creating reports from CRM tools, Salesforce is meritorious but similar tools are also interesting.
- Good knowledge of PowerPoint and Excel is vital.
- Previous experience with survey or questionnaire tools related to market analysis is meritorious.
- Previous experience in supply chain, logistics, e-commerce, or retail is highly meritorious but not a strict requirement.
What We Offer at PostNord TPL
- A role with clear impact on how our commercial teams perform in the Nordics – at the region's leading 3PL actor with resources to invest in digitalization and automation.
- Proximity to senior leaders and ownership of central commercial tools means you're highly involved in shaping our go-to-market strategies.
- Become part of a value-driven culture.
What Are You Waiting For?
Welcome with your application! In the selection process, we apply screening questions and work psychological tests if needed. The position is a permanent employment starting after agreement. If you have any questions about the role, contact Casper von Sivers – Talent Acquisition Specialist/Headhunter at
[email protected]
We look forward to hearing from you!
For union contact persons, see: http://www.postnord.com/fackliga
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