About this role
Are you looking for a workplace of the future? Visiting one of Telenor's stores should be a world-class experience! Our customers are greeted by staff who have a good knowledge of our products and services. We always strive to find the best solution for each customer and make the complicated simple in every situation. So if you are looking for a workplace where you can contribute to what matters most – the relationships between people – then you are welcome to join us at Telenor!
Are you the one we are looking for?
We need someone who is proactive! You have a genuine desire to learn and develop so that we can meet customers' ever-changing needs – today and tomorrow. Drive and engagement are highly valued here, and we see them as foundational for creating results and long-term success. We are looking for someone who is disciplined in their work – you take responsibility and ensure that your tasks are completed efficiently. You see opportunities where others see obstacles and take initiative to create the best conditions – for the customer, the team, and yourself.
To apply for this position, you must be at least 18 years old and fluent in Swedish, both spoken and written. It is also beneficial if you have prior experience in customer contact, such as customer service or sales, either over the phone or in-store. If you also have basic knowledge of sales techniques, we consider that a significant plus.
Here’s how you will make a difference with us:
• Provide world-class customer service and create added value in every interaction
• Actively work with advice and sales of our products and services
• Identify customer needs and see opportunities to offer tailored solutions
• Contribute to campaigns and activities in-store
• Keep the store in top condition and work systematically to achieve common goals
Our promises to you
We are better together. Here, you will encounter a familial and inclusive culture, a strong shared value base, and leadership that grants you freedom and agency. We believe in providing each other with trust and the freedom to act and make decisions while being there for one another in both good times and challenging situations.
We support relationships and communities. Telenor is a socially responsible company, and your work has a greater purpose here. We create value for millions of people every day and maintain a customer-centric approach where human relationships are at the center.
We make space for life. We are there through all phases of life and offer security packages in the form of collective agreements, occupational pensions, wellness grants, and the ability to customize insurance solutions that suit your needs here and now. As a permanent employee, you also receive two give-me-a-break days per year, giving you an extra pause for recovery and well-being.
We invite you to an exciting career journey. Your development is at the center, and learning is part of our culture. In our stores, we focus on coaching, developing, and providing you with the right tools to thrive and grow. Telenor offers both physical and digital training tailored to your development journey. Through Växa, our educational platform, and other learning initiatives, you will have the opportunity to grow and shape your own career. The majority of our positions are filled internally, so when you're ready to move on, opportunities await here.
Apply to us today
Do you want to take your next step in your career with us? We look forward to your application! We meet candidates on an ongoing basis, so get in touch today.
Good to know
If you proceed in the recruitment process, you will be required to complete three tests focusing on your personality and skills. According to Telenor's policy, we will also conduct background checks on the final candidate in all recruitments.