About this role
Are You Looking for a Future Workplace? Visiting a Telenor store should be a world-class experience! Our customers are met by staff with excellent knowledge of our products and services. We always strive to find the best solution for each customer and make the complicated simple in every situation. Are you looking for a workplace where you can contribute to the most important thing that exists – relationships between people? Then welcome to Telenor!
Are You Who We're Looking For?
We need someone who is on their toes! You have a genuine desire to learn and develop so that we can meet customers' constantly changing needs – today and tomorrow.
Drive and commitment are highly valued by us, and we see them as a foundation for creating results and long-term success. We are seeking someone who has discipline in their work – you take responsibility and ensure tasks are completed efficiently. You see opportunities where others see obstacles and take initiative to create the best conditions – for the customer, the team, and yourself.
To apply for this position, you must be 18 years or older and be fluent in Swedish, both verbally and in writing. Previous experience with customer contact, such as in customer service or sales (either by phone or in-store), is also beneficial. Additionally, basic knowledge of sales techniques is a significant plus.
What You Will Contribute
• Provide world-class customer service and create added value in every interaction
• Actively work on advising and selling our products and services
• Identify customer needs and recognize opportunities to offer tailored solutions
• Contribute to in-store campaigns and activities
• Keep the store in top condition and work systematically to achieve common goals
Our Promises to You
We Are Better Together. Here, you'll encounter a familiar and inclusive culture, a strong shared value foundation, and leadership that gives you freedom and the ability to act. We believe in giving each other trust and the freedom to act and make decisions, while supporting each other through challenges and successes.
We Support Relationships and Communities. Telenor is a socially significant company, and your work here has a greater purpose. We create value for millions of people every day and maintain a customer-close approach where human relationships are at the center.
We Make Room for Life. We're there through all of life's phases, offering security packages including collective agreements, occupational pension, wellness allowance, and the opportunity to customize insurance solutions that suit your specific needs right now. As a permanent employee, you also receive our "two give-me-a-break-days" per year, providing an extra pause for recovery and well-being.
We Invite You to an Exciting Career Journey. Your development is our focus, and learning is part of our culture. In our stores, we concentrate on coaching, developing, and providing the right tools for you to thrive and grow. Telenor offers both physical and digital training tailored to your personal development journey. Through Växa, our learning platform, and other learning initiatives, you'll have the opportunity to develop and shape your own career. The majority of our positions are filled internally, so opportunities await when you're ready to move forward.
Apply Today
Want to take your next career step with us? We look forward to your application! We meet candidates continuously, so contact us today. Please note that we do not accept applications via email.
Good to Know
If you progress in the recruitment process, you will complete three tests focusing on your personality and skills. According to Telenor policy, we also conduct a background check on the final candidate for all recruitments.