Business Operations Coordinator

Are you someone who likes to take action immediately, keep things organized, and get things done — and do you thrive when no two days are exactly the same? Then this could be the role you are looking for. We are Ordine — a fast-growing tech company that develops smart cash register systems and digital solutions for restaurants. We make it easier for restaurants to process payments, work smoothly, and provide their guests with a better experience. We are now looking for a Business Operations Coordinator — someone who keeps daily operations running, takes initiative, solves problems, and ensures everything flows smoothly both internally and externally. This is a role for you who enjoys structure and responsibility — but also appreciates variety and new challenges. **Your Role** As a Business Operations Coordinator, you will become a hub in the organization and an important part of the team. The role combines administration, coordination, customer contact, and project-like tasks — making the work both varied and meaningful. You will, among other things: - Manage support cases and provide customers with a smooth experience - Plan deliveries, orders, and keep track of inventory - Handle onboarding processes and administrative workflows - Assist with internal activities, merchandise, and office projects - Be on-site with customers when needed (installations, support, or follow-ups) - Assess situations and solve problems before they become issues - Provide operational support to the CEO and the team in daily tasks - Manage updates in our systems - Ensure that things do not fall through the cracks — but get done Sometimes the role is practical. Sometimes it is administrative. Sometimes it involves solving problems no one has seen — yet. And that is what makes the role enjoyable. **Who Are You?** You are likely someone who: - Gets things done even without instructions - Is structured and detail-oriented - Thrives in a varied and fast-paced environment - Is social, service-minded, and confident in communication - Has energy, takes initiative, and enjoys responsibility - Is not afraid to take charge — but does so with humility and a solution-focused mindset This is not a role for someone who wants to wait for tasks or hide in a corner — but for you who enjoys when people trust you, and you deliver. **Requirements** - Experience in administration, coordination, customer service, or a similar role - Familiarity with working in digital systems (e.g., Office/Google Workspace, CRM, support systems) - Good communication skills in spoken and written Swedish - Ability to work systematically and manage multiple tasks simultaneously **Meritorious (but not required)** - Experience in customer support, onboarding, or technical support - Experience from SaaS, the restaurant industry, or startup environments - A valid driver's license (B) - Experience in creating simple graphic materials (e.g., in Canva, presentation materials, or flyers) **Why You Will Thrive** - You will have a role where you make a difference every day - You will become an important part of the team, not just “one of the crowd” - You will work closely with decision-makers and can influence a lot - You will grow alongside the company — both in responsibility and role - You will have freedom with responsibility and room to develop We have a fast-paced environment, an open atmosphere, and plenty of laughter. **What We Offer** - A role with variety, development, and significant responsibility - A workplace where ideas are welcomed and decisions are made quickly - The opportunity to shape structure and working methods in a growing company - A team that is unpretentious, engaged, and fun to work with - A centrally located office in Gothenburg with a view of Ullevi, close to public transport - A generous wellness allowance, modern tools, good equipment — and really good coffee ☕ **How to Apply** Applications are submitted via the form. You don’t need to write a lengthy application — but we want to hear your own voice. Start your personal letter with the sentence: “I believe that I would both fit and thrive in this role because…” Note: Obviously AI-generated texts or mass submissions will be filtered out. We are looking for people who have read this and are genuinely curious about the role. We conduct interviews continuously — the position may be filled before the ad is taken down. Does this sound like you? Send in your application — we look forward to reading it.