About this role
Join us and become part of a high-performing team with a modern approach to work.
A team that supports each other and collaborates with leaders through participation and co-determination. We work with the latest technology and Sweden's most positively recognized brand.
We are now looking for you, a Service Technician for Volvo, or as we call it, Personal Service Technician, to join our team in Gävle. The Personal Service Technician concept focuses on how we operate in our workshops with the customer at the center. Bilbolaget is an authorized dealer of Volvo, Ford, Renault, and Dacia, which are some of Sweden's strongest brands, offering a wide range of options in the market.
Your next challenge
As a Personal Service Technician, you will plan your own day and have direct contact and booking with your customers. You will greet customers when they visit the workshop and assist them at every step of the process—from reception, work planning, service and repairs, to returning the car and finally processing payment.
We work in pairs on our lifts. This modern approach is primarily designed to reduce stress for employees but also to increase efficiency. Working in a team with a colleague allows for natural knowledge transfer and a collaborative work style where you and your colleagues develop together. You will have the support of a team of leaders and other expertise to facilitate your daily work. With performance-based pay, you have the opportunity to influence your salary each month.
Today's cars are loaded with technology, featuring over 100 control units that communicate across various networks. The rapid development in this field means we invest heavily in the development of our technicians through training, online courses, and more.
Who are you?
To succeed in the role of Service Technician with us, you need an interest in modern technology and a knack for problem-solving through diagnostics and electronics. We also expect you to:
- Enjoy providing service
- Be skilled at communication
- Thrive in working with people and technology
- Be stress-resistant
- Be flexible
- Maintain a positive attitude
You are quality-conscious and possess good prioritization and administrative skills. The job requires you to have a technical education in automotive technology, good computer skills, and the ability to express yourself well in both spoken and written Swedish.
Since you will be working closely with customers, we also expect you to have the ability to build strong customer relationships. Experience in similar roles is desirable, and prior work with Volvo is a plus, but not a requirement. We would appreciate good references from successfully managing customer interactions. You must also hold a valid driver's license with at least category B.
What do we offer you?
We are a quality-focused family business. With us, you will be part of a group that offers opportunities for both professional and personal development. We care about you as an employee.
In addition to a fantastic workplace, we offer all our employees:
- A benefits portal with wellness options and a variety of great offers
- Wellness allowance
- Health check-ups
- Company bike through salary deductions
- Digital healthcare that takes care of you and your family's health even after working hours
- Occupational pension
- Pension advice, both personal and digital
- Salary exchange
- Voluntary group insurance
- Occupational health services
- Employee discounts on fuel, workshop services, spare parts, and car purchases
- A good working environment
- Training through collaborations with Volvo Car Sweden, Renault, Ford, and IHM Business School.
Want to know more?
If you have questions about the position, please feel free to contact the recruiting manager; see contact details further down in the advertisement. Selection is ongoing, so do not wait to submit your application.
Other information
We strive for an alcohol and drug-free work environment. Therefore, we conduct an alcohol and drug test upon hiring and random tests throughout the year.
In preparation for the recruitment process, we have made decisions regarding recruitment channels and marketing. We kindly ask for no contact from media sellers, recruitment sites, or similar.
Welcome with your application!
About the Bilbolaget Group
Bilbolaget Invest Sundsvall AB is the parent company, which, along with two passenger car companies, a truck company, a technology and service company, a car dismantling company, Demia AB, and a business partner company, employs approximately 900 people. The group's operations extend from Luleå in the north to Norrtälje in the south, covering locations such as Luleå, Piteå, Skellefteå, Umeå, Örnsköldsvik, Sundsvall, Ljusdal, Hudiksvall, Bollnäs, Söderhamn, Ludvika, Gävle, Sandviken, Uppsala, Östhammar, and Norrtälje.
The group is engaged in the sale, service, and additional services of passenger cars, transport vehicles, car dismantling, and trucks, as well as managing its own and leased property holdings. The