**About the Role**
As Rituals' new Assistant Shop Manager, you strive to transform your store into a place where you and your colleagues love to work, and where your customers enjoy shopping. This includes, among other things:
• Driving the store's performance by ensuring excellent customer service, productive collaboration, and efficient routines.
• Being the right hand of the Shop Manager and ready to take on Shop Manager responsibilities when needed.
• Supporting your colleagues to reach their full potential by coaching, developing, and being a good role model.
• Together with your Shop Manager, building a culture of trust based on positive and constructive feedback.
In return, we nurture your development by continuously training you according to your knowledge level to elevate your leadership skills to the next level. You will be surrounded by dedicated, positive, and service-oriented colleagues who truly work with Heart & Soul.
**Requirements**
As an Assistant Shop Manager, you inspire your team and collectively achieve the store's goals regarding customer satisfaction and sales. You understand the importance of excellent customer service and are passionate about supporting and developing others. In addition, you have:
• At least 2 years of experience in a similar role within retail or customer service.
• Strong ability to coach and develop a team.
• A solution-oriented mindset and a sense of ownership.
• Collaborative, responsive, and communicative.
• Good system and data skills.
• Fluent language skills in Swedish and English.
• You are 18 years or older.
**Additional Information**
Are you interested?
We offer a position of 35 hours/week.
Temporary employment: January 2026 - December 2026.
We strive to become the fastest-growing company in well-being and care about you as much as we care about the environment. Become a part of our journey and apply for the position today; we review applications and conduct interviews on an ongoing basis. If you have any questions, feel free to reach out to our recruitment team at
[email protected]. Good luck in our recruitment process!
In accordance with GDPR, Rituals only accepts applications via our career website!