Promote® is a digital learning platform that transforms training into real behavioral change. We help educational providers and organizations create learning journeys that truly make a difference – where knowledge becomes action and impacts daily results. With Promote®, education becomes engaging, relevant, and easy to use, while ensuring measurable effects. The platform is used worldwide by HR departments, consultants, and training coordinators who want to ensure that every training effort delivers long-term impact.
Who are we?
Promote Customer Success consists of a friendly group of driven individuals with a finger on the pulse of every other department at Promote International. In addition to helping our customers with program design and platform usage solutions, we are also an internal support function with close collaboration with the development team, sales, marketing department, and our own consultants.
About the Role
In this role, you will combine creative creation with structure and service. You will be responsible for developing, creating, and maintaining course materials for our training programs, as well as supporting our sales and marketing departments with materials for quotes, presentations, and other sales-supporting content. Additionally, you will play an important role in course administration for selected customers.
What matters most is not your experience, but your ability to approach a task with both humility and confidence – so don't be afraid to apply if you believe you would fit in and do a great job!
To thrive in the role, you need to be organized, structured, and service-minded, while also having an eye for color and design. Since we produce materials in Adobe InDesign, experience with Creative Cloud is a prerequisite.
What We Offer
An exciting role where you become an important part of an international company with high ambitions and a strong corporate culture. With us, you'll have the opportunity to influence your tasks, develop in your role, and contribute to the company's continued growth. We are located in bright premises in Gamla Stan and offer benefits such as wellness programs, occupational pension, and flexible working methods.
Main Responsibilities
• Develop, create, and maintain course materials for our external training programs.
• Support sales and marketing departments with materials for quotes, presentations, and campaigns.
• Ensure all materials maintain high visual quality.
• Administer courses for selected customers.
• Provide customer service and support via email.
• Have fun along the way!
We Are Looking for Someone Who...
• Has experience working with Adobe Creative Cloud, especially InDesign.
• Is organized, structured, and has a good sense of color and design.
• Is service-minded and enjoys collaborating both internally and externally.
• Can switch between different types of tasks – from creative creation to administration.
Qualifications
• Fluent Swedish and English, both spoken and written
• Proficient user of Adobe InDesign
• High digital competence and interest in working with various systems and tools
• Experience in customer support and customer relations
• Proficient user of Office package
• Strong communication skills, both verbal and written
Meriting Factors
• Experience in the education industry
• Experience with pre-sales support
• Experience with administration
Does the Role Feel Right for You? Apply Directly!
Send CV/resume and cover letter to
[email protected]
Specify reference: "Course Administrator" and your salary expectations.
We will interview candidates on an ongoing basis, so send your application as soon as possible.
About the Position
• Start Date: Immediate
• Scope: Full-time
• Employment Type: 6-month probationary period
• Salary Range: 26,000 - 30,000 SEK depending on qualifications and previous experience.