Warm welcome to your application. Selection is ongoing, so please apply today by clicking on apply at https://www.poolia.se.
Poolia is a registered recruitment and staffing company, authorized by Kompetensföretagen, and we have quality-assured processes and routines.
About the position
In the role of 1st line support in finance, you will be the first point of contact for customers and internal teams regarding financial matters and inquiries. Your main task will be to provide professional support and resolve issues efficiently.
Your main responsibilities
- Manage incoming inquiries and questions via phone, email, and other communication channels.
- Provide support related to invoice management, including answering questions about invoices and handling unapproved invoices.
- Work with various invoice documentation and contribute to ensuring correct handling and accounting.
- Collaborate with other teams and internal departments to resolve complex issues and deliver high-quality service to customers.
You will work in the client's case management system and ensure that each customer interaction is conducted with the highest standard of professionalism and service.
Who are you?
We are looking for someone who:
- Has a background in finance, either through secondary education, work in service professions, or customer service.
- Has experience in financial support or a similar role.
- Is familiar with working with case management systems and other relevant tools.
- Has good communication skills and enjoys providing support and service to various types of users.
- Is structured, self-driven, and capable of managing multiple tasks simultaneously.
It is of utmost importance that you have a passion for finance and enjoy helping others.
About the business
About the consulting assignment:
Location: At our client
Duration: The assignment is full-time and extends over a longer period with the possibility of extension.
Work environment: You will work in a stimulating and inclusive work environment where your skills and commitment are appreciated.